Network Analyst

The Client:

Microland Limited is a leading Information Technology (IT) infrastructure services provider, offering a comprehensive range of Digital and IT infrastructure related services to over 100 clients across the globe. The company has been in business since August 1989 and employs 4,500+ professionals across our offices and delivery centers in Asia, Australia, Europe, the Middle East, and North America.

With Digital Acceleration being the clear path for enterprises looking to transform their IT services, Microland focuses on the application of differentiated digital technologies that drive tangible business outcomes for clients. As a Digital Accelerator, Microland delivers value by leveraging Digital Business Platforms for clients, enabling them to adopt newer technologies, enhance productivity and provide deeper insights to gain competitive advantages for their business. These platforms further help IT meet Operations Technology (OT) to create new insights that help clients navigate their digital journey seamlessly. Our solutions for Cloud and Datacenter, Networks, Digital Workplace, Cybersecurity, and Industrial IoT make it easier for enterprises to adopt NextGen Digital infrastructure.

The Role:

The position for hire is a Network Analyst and will be for a full time basis at $105,000-115,000 per annum, and will be based at their Melbourne CBD office.

The Responsibilities:

• Analyze and evaluate Microland's network architecture to develop specifications, data models, and diagrams that support the integration of advanced computer systems in a hybrid IT environment.
• Research, analyze, and monitor Microland's network infrastructure to ensure it is configured for optimal performance, especially in hybrid and cloud-based environments.
• Assess Microland's network operations, hardware, software, and communication processes to recommend improvements that enhance efficiency and align with the latest technological advancements.
• Provide specialist skills in supporting and troubleshooting network-related problems and emergencies, ensuring minimal downtime for Microland and its clients.
• Install, configure, test, maintain, and administer new and upgraded networks, software database applications, servers, and workstations, aligning with Microland's IT service offerings.
• Offer network programming expertise to support specific business needs and requirements, facilitating custom solutions for Microland and its clients.
• Prepare and maintain detailed documentation and procedures for network inventory, including recording the diagnosis and resolution of network faults, tracking enhancements, and modifications.
• Continuously monitor network traffic, activity, capacity, and usage to ensure the continued integrity and optimal performance of Microland's network infrastructure.
• Work on the development, configuration, and integration of computer systems to support Microland's IT service offerings, focusing on innovative and efficient solutions.
• Engage in the continuous evaluation of the network infrastructure to ensure it supports Microland's operational requirements and the needs of its clients effectively.
• Actively assess and recommend improvements to network operations to support integrated hardware, software, communications, and operating systems enhancements.
• Provide emergency support and perform regular maintenance tasks to prevent network issues and ensure the stability of Microland's IT infrastructure.
• Implement and maintain security measures to protect Microland's network against cyber threats, ensuring the confidentiality, integrity, and availability of data.
• Perform capacity planning and analyze network usage to forecast future requirements, ensuring Microland's network infrastructure can meet the growing demands of the business and its clients.

The Requirements:

• A bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 5 years of of experience in network administration or network engineering roles, with a track record of managing complex network environments.
• At least 5 years of proficiency in TCP/IP, DNS, DHCP, SNMP, and other networking protocols. Understanding of network standards such as IEEE 802.11, 802.3, etc.
• At least 5 years of experience with routers, switches, firewalls, load balancers, and VPN appliances from leading vendors (e.g., Cisco, Juniper, Fortinet).
• Knowledge of security protocols, vulnerability assessment, intrusion detection/prevention systems, and firewall configuration and management.
• At least 2 years of experience with cloud services (AWS, Azure, Google Cloud) networking capabilities, including VPCs, cloud VPNs, and direct connect services.
• At least 4 years of proficiency in using network monitoring and management tools such as SolarWinds, Nagios, Wireshark, and NetFlow analyzers.
• Understanding of wireless technologies, including Wi-Fi standards, configuration, optimization, and security.
• At least 2 years of hands-on experience with Windows, Linux, and Unix operating systems, focusing on network configuration and troubleshooting aspects.
• Knowledge of virtualization technologies and containers (VMware, Hyper-V, Docker, Kubernetes) and their networking aspects.
• Familiarity with data center network design, high availability configurations, and understanding of SAN/NAS storage networking.
• Experience Requirements:
• Holding relevant industry certifications such as CCNA/CCNP (Cisco), or other specialized certifications in network security or cloud networking.
• Strong communication skills for interfacing with team members, stakeholders, and clients. Experience in collaborative environments and using collaboration tools.
• A commitment to continuous learning and staying up-to-date with the latest network technologies, practices, and trends in IT service provision