AddressAbout Company:
Mercom is started up in 2013 as a sales and marketing company and started to deliver IT and Telecommunication solutions in 2015. Since, that we are specialised in the design, building and support of IT systems as well as providing effective telecommunication solutions. Mercom is promising to deliver high quality services on time around the nation.
About role
We are currently looking for a proactive individual, experienced in network and systems administration, to join the Mercom. The Network and Systems Administrator will provide internal infrastructure support as well as technical support to ensure a high level of customer satisfaction.
This is a permanent full-time role based in our Melbourne office; some travel may require within Australia. We are looking to have the successful candidate commence ASAP.
Responsibilities:
· Monitoring and maintaining servers, backup systems, VPN, firewalls, anti-virus, data backups, network security, data integrity and telecom services including PABX system
· Maintain network documentation and technical documentation as well as registers along with the currency of authorised product and application licensing
· Installing and configuring new hardware and software
· Active communication to technicians and telecom head-office on deployment days
· Assisting the Help Desk Team with client implementations and technical support issues
· Knowledge of troubleshooting the internal network and VoIP
· Setting up the new active directories as required
· Testing and qualification check of internal network
· Manage and monitor the Mercom internal database system
Minimum requirement & experience:
· Degree in Information Technology from a recognised Australian University
· Minimum of 2 years’ experience in managing network infrastructure, application & systems support
· Experience in networking and systems, proven network administration background with sound understanding of best practices in network and infrastructure management
· Knowledge of Microsoft server and telecom system products such as Window Server, SQL Server, Hyper V, PABX and Hosted Phones
· Networking skills which including IP, routing, DHCP, VoIP and firewalling
Job Type: Full-time
Salary: $65,000.00 – $75,000.00 per year
