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SalaryLevel 3Network Engineer
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
NTT is looking for two Level 3Network Engineers to join our growing Managed Services team on a permanent position. This role is open to interstate candidates who are willing to relocate to Canberra.
Our Managed Services team supports day-to-day operations, across multivendor hybrid IT environments. Engineers ensure client IT infrastructure, systems and solutions remain operational through proactively identifying, investigating, and resolving technical issues, restoring service, and facilitating the automated management and control of these systems.
Our Network Engineers are responsible for managing WAN, LAN and Data Centre Routing and Switching, Wireless Networks, Load Balancers and Firewalls.
Whilst we are looking for a certain level of experience, the successful candidates will be provided the opportunity to train on tech such as DC power management systems, Cisco CrossWorks and will be working on future projects such as SD-WAN, etc.
Working at NTT
Primary Duties
- Support, maintain and manage the technical aspects of a managed secure network infrastructure.
- Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner within agreed SLA. Timely and consistent updates of tickets with resolution tasks performed.
- Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution
- Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client’s day-to-day business operations.
- Monitor performance levels and capacity of supported devices and networks and assist in proper capacity planning and management.
- Identify recurring issues and initiate problem management.
- Proactively identify, contribute, implement, and work with automation teams for effort optimization and automating routine tasks.
- Test new software versions and patches for release suitability and problem resolution.
- Maintain detailed, accurate technical documentation and operational procedures for supported solutions.
- Assist with project delivery to ensure projects deliver to the stated business benefits. Facilitate operational handover.
What will make you a good fit for the role?
An Australian Citizen with the ability to qualify for an AGSVA security clearance.
Technical Stack
Experience with the following Core Technologies :
- Cisco MPLS/SR BGP Segment Routing Configuration
- Cisco EVPN and VXLAN Network with MP-BGP EVPN
- Cisco Nexus switches
- Cisco Nexus Dashboard Fabric Controller (NDFC)
- F5 Advanced Firewall Manager (AFM)
- F5 Local Traffic Manager (LTM)
- UPS systems
Desirable Experience:
- Automation technologies: Ansible, Jenkins, Cisco Crosswork
- Wireless (Cisco)
- Voice (Cisco)
- Cisco ISE
- Automation technologies
- VMWare
- Scripting: Python, PowerShell
- F5 ASM
- Networking Monitoring Tools
Education and Training
- Diploma or Bachelors degree in IT or a related discipline
- ITIL Foundation certification v3 / v4
- Cisco certification
Attributes
- Excellent client service orientation and passion for achieving or exceeding expectations
- Excellent written and verbal communication skills
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and considers possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in pressure situations.
- Ability to explain complex ideas in simple terms.
- Ability to work hard and put in extended hours when it is necessary.
- Ability to adapt to changing circumstances.
*Please note that health and background checks will be conducted for the successful candidates.
Join our growing global team and accelerate your career with us. Apply today.
For more information about this or other opportunities, please contact Karen Aldrich. Please quote our job reference number 593107.
About us
NTT Ltd. is a leading global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
