Address Your new company A growing Managed Service Provider in Melbourne's North-West requires a Network & IT Support Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. Your new role In this challenging and rewarding position, you will be responsible for:
Providing 2nd & 3rd level remote and onsite support for clients.
Performing technical support of servers, network and hardware.
Managing and maintaining a wide range of network and security technologies to ensure their optimal operation.
Acting as the escalation point for network related outages.
Providing training and guidance to front line technical support staff.
Provisioning of telco services, including wholesale VoIP and internet services.
What you'll need to succeed To be successful in this role, you will have:
Demonstrated experience managing and maintaining systems, cloud, Network & security infrastructure.
Proven experience with Windows Server, Office 365, Exchange and Network troubleshooting.
Knowledge of Cisco, DrayTek, Fortinet and Unifi network infrastructure is highly advantageous.
A tertiary education in Information Technology as well as Cisco, Fortinet and Microsoft certifications are preferred.
Previous experience working for an MSP or Consultancy is advantageous.
A valid driver's licence.
What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working with a supportive and collaborative team. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now If you're interested in this role or know of someone who may be, please forward an updated CV to **************@hays.com.au. Please click here to apply.
