New Eoi Security Officer

EXPRESSION OF INTEREST

Security Officer

Full time/Part time/Casual

Swan Hill District Health is seeking to recruit Security Officers to perform full time/part time or casual shifts.The successful candidate (x2 FTE) will meet the requirements of the role as described in the SecurityTo apply please provide a cover letter detailing:

• What does the Security Officer position mean to you?

• What opportunities do you believe this new role would allow you?

• What support do you believe will be required for you to be successful?

• What would be some of the challenges be with this role?

Want More Info?Contact Stewart Buying, Senior Security Officer on apply for this position please submit your application to by 25th June 2024.Your application must consist of a cover letter (including responses to the above questions) and a resume.

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POSITION DESCRIPTIONCorporate Services

Position: Security Officer

Classification: Security Officer Grade 2 - GF23

Department: Support services

Reports to: Director of Corporate Business

Position Summary: The Primary purpose of the Security Officer is to ensure that the safety andsecurity of Swan Hill District Health (SHDH) staff, patients, visitors,contractors and others, and to protect SHDH property by maintaining astrong security presence within the hospital and grounds.

Responsibilities:  To be fully conversant with the operation of all security systems andservices including but not limited to CCTV, proximity locking and access,

 Up to date logging of all incidents, incident investigations and reporting. Ensure compliance by all staff, contractors, visitors and patients of

hospital procedures. Periodic Monitoring of CCTV Cameras. Regular patrols and communication with staff. Duress Pendant Testing. Lock and unlock duties. Issue of ID Badges and proximity access. Provide excellent, helpful service to patients, visitors and staff in

accordance with the SHDH values and Code of Conduct. Communicate with clear and unambiguous language in all interactions,

tailored to the audience. Ability to work across multi-disciplinary teams in a cooperative and

effective manner. Build customer relationships and greet customers and patients promptly

and courteously. Actively seek to understand patients' and their family's expectations and

issues. Must be well groomed at all times and physically fit for an active role.

Key Selection Criteria Essential Knowledge and Skills: Hold and maintain a current Security/Crowd controlling license. Hold a current Victorian Working with Children Check. Hold a current Victorian Drivers License. Hold a current level II First Aid Certificate. Meet all critical job demand requirements. Strong negotiation skills and demonstrated ability to utilise appropriate

conflict resolution and de-escalation techniques. Assertiveness and problem solving skills. Astute time management skills. High reliability and honesty. Effective communication and interpersonal skills. A commitment to providing excellent customer service. Proven ability to work effectively as part of a team. Ability to work autonomously with limited supervision. Ability to work across a 24/7 roster.

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 Previous experience in a security role in a hospital setting is desirable. Current National Police Check. Evidence of immunisation records/history as part of the Health Services

Act 1988, 2020 Amendment (Mandatory Vaccination of HealthcareWorkers), through either documentation or copy of serology report. It isrequired that there is immunization for all vaccine preventable illnesses.

Desirable but not essential:Certificate III in Security Operations or willingness to obtain.Experience in Health.Experience in the use of Security operating software and systems includingcontrols and CCTV.

Salary/Award: Health and Allied Services, Managers and Administrative Workers (VictorianPublic Sector) (Single Interest Employers) Enterprise Agreement

Infection Control:  Each staff member has a responsibility to minimise exposure to incidentsof infection/cross infection of residents, staff, visitors and the generalpublic.

 The risk minimisation strategies are to be supported by all staff adheringto the Infection Control Manual policies, procedures and guidelines.

Improvement:

 Each staff member is expected to demonstrate a commitment to bestpractice.

 All staff shall take responsibility for their own practice and shareresponsibility for creating and maintaining a system that provides safe,high quality health care.

 All staff will participate in quality improvement activities aimed atimproving patient outcomes and maintaining accreditation standards.

 It is the responsibility of every staff member to be familiar with HealthService-wide and specific Department Policies & Protocols.

Person Centered Care: The Health Service supports in its values the philosophy of Person CenteredCare to ensure all people, including health service providers, clients, theircarers and family members are respectfully cared for and encouraged toparticipate in the provision of quality health care.

Recognise diversity is part of every person & as such providers of healthcare must be actively involved in developing models of care that are personcentered.

Child Safety: All children have the right to feel and be safe. Keeping children safe iseveryone's responsibility. SHDH is committed to providing a child safeenvironment where children are safe and feel safe, and where their voicesare heard about the decisions that affect them.

SHDH have zero tolerance to child abuse.

Each employee has a responsibility to adhere to this requirement. Anybreach of this standard will result in disciplinary action.

Our Purpose: Connected Care / Best ExperienceSHDH commits to meet the growing health care needs of our communitythrough our new vision to provide better connected care and to achieve the

Privacy and Confidentiality: SHDH are committed to protecting patient and staff privacy andconfidentiality, as it is an important aspect of our commitment to providinghigh quality services. In accordance to both the Health Records Act and the

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Information Privacy Act, information should only be used and disclosed forthe primary purpose of its collection.

Each employee has a responsibility to adhere to SHDH's Privacy andConfidentiality Policy, as it is a condition of employment. Any breach of therules of privacy and/or confidentiality relating to health service business,patients or medical records will result in disciplinary action.

Mandatory Training: All employees must be aware of and complete designated mandatory trainingwithin the required time frame.

Safety: RESPONSIBILITIES: It is the responsibility of every staff member to: Take reasonable care for their safety and the safety of others while at

work. Report accidents, incidents and potential hazards as soon as

reasonably practicable to their supervisor and record on VHIMSreporting system.

 Advise their supervisor if they have an injury or illness that may affecttheir ability to perform the inherent requirements of their position.

 Be familiar with emergency and evacuation procedures as detailed inthe Emergency Procedures Manual.

 Complete all Mandatory training requirements as identified and directed. Comply with the Occupational Health and Safety Act and all SHDH O.H.

& S. online Policies and Procedures.

Asset Management: Staff with asset management responsibilities are required to adhere to theAsset Management Policy and Protocols.

Review: Completion of My Work Plan on a yearly basis.

Current:

May 2021, March 22

Jan 2023

Managers Signature:

Employees Name:

Employees Signature:

Page 1 of 2

APPLICATION FOR EMPLOYMENT FORM(To be attached to application)

First name:

Last Name:

Date of birth:

Country of birth:

Postal Address:

ContactPhone Email

(This question is voluntary)

Do you wish to be identified under this category?  Yes  No

Are you an Australian Citizen or Permanent Resident:  Yes  No Date of Grant ....../......./.....

If no, what is your current Visa Status – Visa type ________________________ Expiry date /......./.....

Place/Country of issue: __________________________ Issue Number: ______________________________

Do you require sponsorship?  Yes  No

PLEASE ATTACH VISA DETAILS AND/OR STATUS INFORMATION WITH YOUR APPLICATION

Conditions of Employment

Employment conditions are governed by the relevant Public Sector Health Industry Awards and EBAs relevantto the position applied for:Initial employment is subject to:

 6 months' probationary period (with a review at 3 months.) Requirement to work any shift Requirement to work in any department as required

Hours of Work –  Full Time  Part time Casual Fixed TermAlternatively, please state availability:

Have you experienced discipline or misconduct action at any previous employment?  Yes  NoIf Yes, please provide details:

Position Applying for:

How did you hear aboutthis vacancy?

Current Employee Word of mouth Newspaper AdRadio Ad Seek Search engine

Social Media SHDH website

Other, please specify.....

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Swan Hill District Health (SHDH) is committed to achieving a safe working environment for all employees. Aspart of this, it is our objective to ensure potential employees are not required to work in duties that they are notable to perform safely. As part of the application process for employment with SHDH, we request you todisclose any pre-existing injury or disease which may be adversely affected by the performance of the inherentrequirements of the position you have applied for – as described in the Position Description for the position.Pursuant to S and (2) of the Workplace Injury Rehabilitation and Compensation Act 2013, you arerequired to disclose to SHDH any pre-existing injury or disease that you have suffered of which you are aware,and could reasonably be expected to foresee, could be affected by the nature of this proposed employment.Failure to make a disclosure, or the making of a false or misleading disclosure, would disentitle you tocompensation pursuant to the Workplace Injury Rehabilitation and Compensation Act 2013 should you sufferany reoccurrence, aggravation, acceleration, exacerbation or deterioration of your pre-existing injury or diseasearising out of, or in the course of, or due to the nature of with SHDH. SHDH will rely upon any failure to disclosein accordance with the provisions of the Workplace Injury Rehabilitation and Compensation Act 2013 asgrounds for denying compensation in accordance with S and (2).Should any alteration, change or rearrangement be necessary to enable you to carry out the inherentrequirements of the position, we also request that you disclose these requirements. SHDH is an equalopportunity employer and will arrange any reasonable adjustment to enable a person with a disability to performthe inherent requirements of the position and therefore compete equally with other applicants for this position.Please disclose in the place below any pre-existing injury or diseases that you suffer from, or have sufferedfrom, which could be affected by the nature of your proposed employment with Swan Hill District Health.Disclosure advice: - (to be completed by the applicant)

I confirm that I have read and understood the contents of the above information and state that I have disclosedall relevant information in relation to my health and physical ability to carry out the inherent requirements of thisposition.Signature of applicant: ____________________________________________ Date: / / Enquiries can be directed to: Recruitment Services P: , Application for Employment form is required to be submitted with the following documents:□ Covering letter in support of application□ Response to Key Selection Criteria□ Resume□ Qualification evidence or supporting documentation

Police Check & Working with Children Checks

Satisfactory Police Checks, and in some areas, Working with Children Checks are mandatory at the point ofemployment. It is a condition of employment that you maintain a current satisfactory Police Check and, ifrequired, Working with Children Check.

Do you have a current Police Check?

 Yes (please provide)  No, but I am willing to get one if my application is successful.Do you have a current Employee Working with Children Check?

 Yes (please provide)  No, but I am willing to get one if my application is successful.

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3. Have you experienced discipline or misconduct action at any previous employment: Off
4. Have you experienced discipline or misconduct action at any previous employment Yes No If Yes please provide details:
5. Fixed Term: Off
6. Full Time: Off
7. PlaceCountry of issue:
8. If no what is your current Visa Status Visa type:
9. Are you an Australian Citizen or Permanent Resident: Off
10. Do you wish to be identified under this category: Off
11. Country of birth:
12. Date of birth:
13. Search engine: Off
14. Word of mouth: Off
15. Other please specify: Off
16. Position Applying for:
17. Check Box20: Off
18. Check Box19: Off
19. Check Box16: Off
20. Check Box15: Off
21. Check Box14: Off
22. Text13:
23. Disclosure advice to be completed by the applicant 1:
24. No but I am willing to get one if my application is successful_2: Off
25. Yes please provide_2: Off
26. No but I am willing to get one if my application is successful: Off
27. Yes please provide: Off

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