Next Generation Coordinator

WHO WE ARE? 

Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies. 

THE ROLE

Next Gen Coordinators play a crucial role in prioritising the safety of our U18 cohort, with a strong focus on security measures and compliance. Additionally, they are influential in nurturing personal growth and skill development among our U18 student residents, aiming to enhance their overall experiences.

The Next Gen Coordinators is responsible for:

• Acting as a contact point for students under the age of 18 year (U18) that require advice on support services available to them. 
• Ensuring U18 students are adhering to the U18 regulations, including Scape House Rules.
• Assisting U18 residents and where necessary other customers in resolving issues and complaints
• Conducting specific under 18 property inductions and welfare checks.
• Building and strengthening relationships with key stakeholders in their welfare departments by holding regular meetings and using effective communication to manage day-to-day correspondence regarding to student welfare.
• Ensuring all staff are trained and briefed in their duties regarding U18 students, including daily curfew and incident reporting.
• Keeping up to date with Child Safety Standards, University requirements and specific legislation to ensure all Scape properties remain compliant under 18 accommodation
• Working with the operations team to ensure consistency in delivery of the U18 processes and procedures across all Scape properties.
• Creating and implementing new processes and procedures pertaining to the welfare of under 18 student residents

THE IDEAL CANDIDATE 

As the successful Next Gen Coordinators, you are a caring, highly organised and passionate individual who cares about the welfare of our U18 residents. You will also possess:

• High attention to detail
• Ability to prioritise and multitask.
• Strong verbal and written communication skills
• Ability to work varied hours and weekends to be able to connect with residents at various times.

Please note: The successful candidate must be willing to undertake a National Police Check and a Working with Children check 

PERKS OF WORKING WITH SCAPE  

At Scape, we are all about creating and sharing the good vibes. Below are just some of the scape-tastic perks of joining our team:  

• Annual flu vaccinations and skin checks
• Insurance discounts up to 10% (Bupa, nib and NobleOak)
• Free use of all Scape gyms – nationally
• A month dedicated to your well-being and health (plus a day off, to celebrate however you want)
• Yearly performance and salary reviews
• Passionate work environment
• Birthday leave
• Generous referral bonuses (up to $5k)
• EAP, Sonder & Duress support

THE FINE PRINT 

At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated. 

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole.  

Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better!  

If you feel you would like to join our team, apply now with your CV and 1-page cover letter! 

No agencies please.