Night Manager

Primarily, this role will manage the Front Office areas and will be a sole charge position during the evening. This will include maintaining the security of the college, maintaining the wellbeing of all residents, responding to resident requests and emergencies. There is also a component of reporting and general administration duties.

KEY RESPONSIBILITIES

• Make decisions in the absence of senior management
• Maintain the security of the college ensuring correct follow up procedures
• Gain a good understanding of the wellbeing program and respond to student incidents within the wellbeing framework
• Participate and support the risk management of student events
• Welcome any academic visitors to the college, checking them in and escorting them to their room
• Prepare daily reports for the Residential and Events manager and the Director of Operations as required.
• Prepare and maintain a daily log.
• Issue and update of electronic proximity cards and maintain accurate data base for card issue.
• Provide general administrative support as directed by the Residential and Events Manager.

 KEY CRITERIA

• Demonstrate the ability to gain respect and credibility in a diverse community
• Demonstrate excellent communication skills
• Be responsive and anticipate the needs of others
• Have a good customer service ethos and approach
• Present in a professional and warm manner both on the telephone and in person
• Have a good working knowledge of standard Microsoft packages
• Demonstrate an ability to learn and succeed with new systems
• Develop and maintain a high level of expertise and understanding of:
• the College database management systems
• access control and CCTV systems.

TRAINING AND COMPLIANCE REQUIREMENTS

• First Aid
• First Response/Risk Management
• Mental Health First Aid
• RSA Certificate
• Successful Police Check
• Working with Children clearance

To request a copy of the position description please email **@ormond.unimelb.edu.au