Inner Works Solutions is recruiting a Commercial Night Supervisor for a well-known commercial cleaning business in the Newcastle, Central Coast and Hunter Region.
About the Role: As the Commercial Night Supervisor, you'll lead the night shift operations, oversee a dedicated team, ensure tasks are executed seamlessly, and uphold safety and security standards. You'll contribute to the overall success of our nighttime operations while embodying their motto: Where service meets passion.
Role Responsibilities:
- Foster a positive and inclusive workplace for all team members.
- Collaborate with the rostering manager for optimal staff placements.
- Monitor shift workflow, promptly addressing any disruptions or challenges.
- Champion safety and security protocols, promptly reporting any breaches.
- Train and supervise new staff, implementing effective training procedures.
- Assist management in setting and communicating staff goals and expectations.
- Conduct monthly staff meetings, preparing agendas and documenting minutes.
- Schedule real-time site checks to ensure quality and client satisfaction.
- Coordinate effectively with management to ensure seamless teamwork.
- Demonstrate strong problem-solving skills and initiative during shifts.
- We have a 38-hour week on offer; however, if you're looking to have a work-life balance and work a few hours less during the week, we are flexible and happy to ensure you have what you need out of this position! This company understands life, and works with you every step of the way.
Working with employees to grow, live their every day happy lives and have work-life balance is at the heart of this company.
About You:
- Ability to maintain a positive and supportive environment for all staff.
- Proficient in training and maintaining quality standards during site checks.
- Committed to delivering exceptional quality service to our clients.
- Skilled in addressing challenges and resolving issues promptly.
- Excellent communication skills with both management and staff.
- Confident in decision-making processes.
- Experience in managing employees is a must
If you're ready to lead with passion and contribute to the success of our nighttime operations, whether you have experience or are looking to be given the chance to shine and step up, apply now to join the team as a Commercial Night Supervisor. This is where service meets passion.
Valued Experience
- cleaning
- training
- management
- computer skills
- customer service
- hospitality
- window cleaning
- commercial cleaning
- Residential cleaning
- time management
- supervisory roles
- team leader
- rostering experience
- team management