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Form of workJoin one of Australia’s coolest young brands currently undergoing a major growth spurt!
About the company:
We are the market leaders in frozen yogurt. Yo-Chi offers an experience like no other: a premium and delicious product in fun and upbeat spaces with a friendly and welcoming team. Customers are encouraged to ‘create what makes them happy’, with our self serve frozen yogurts and toppings bar.
As a business, we doubled in size in 2021 and again in 2022 and we're not slowing down in 2024! We are growing rapidly which means opportunities to upskill are everywhere for those who grab them.
Led by a team with a wealth of experience and knowledge in the retail and hospitality industries, we’re striving to continue our growth and success, whilst growing and supporting our venue management teams across the country.
About the role:
The NSW Area Leader’s main objective is to oversee the successful running of all Yo-Chi's Sydney's metro venues, by leading, mentoring and providing structure to the Venue Leader and their direct reports.
Reporting to the State Leader, responsibilities include:
- Developing high performance venue teams, who are passionate about providing amazing customer experiences
- Supporting Venue Leaders with the recruitment and onboarding of new team members & leaders
- Working closely with Venue Leaders to drive sales, COGs, labour and profit & loss results
- Managing weekly reporting between venues and the Support Team, and ensuring each venue receives the focus and support it needs
- Setting up new venues and ensuring compliance with all Yo-Chi procedures and operational standards
- Identifying local marketing opportunities and working with the Marketing Leader to implement them.
- The successful candidate will have minimum 4 years experience in a multi-site role, within a food retail or QSR environment - with all due respect, please consider other opportunities with us if this isn’t you.
- You will be autonomous, self-motivated and efficient with great time management skills.
- You're a natural leader and a proactive thinker who brings new solutions to the table.
- And most importantly, you will bring positive energy to the team, a sense of curiosity, a willingness to challenge status quo, and a drive to learn and grow.
