Nurse Unit Manager, Patient Flow Unit

Employment Type – Permanent, Full Time Position

Classification –Registered Nurse Level 3.2

Title- Nurse Unit Manager, Patient Flow Unit

Position Number: 600664

Salary – $130,846 (Plus Super) 

Location – North Canberra Hospital Bruce, ACT

Section – Patient Flow Unit

Closing Date – 22nd March 2024

What can we offer you:  ● City living without the traffic – click her to see why you should live in Canberra.

● Competitive pay rates and excellent working conditions. 

● Salary Packaging with many options that provide full fringe benefits tax concessions.

● Flexible working conditions. 

● 11.5% Superannuation. 

About the Hospital:

North Canberra Hospital (formerly Calvary Public Hospital Bruce) and Clare Holland House are now run and operated by Canberra Health Services (CHS)

This is a significant milestone as the ACT Government moves towards delivering a new billion-dollar hospital on Canberra’s Northside.

The current North Canberra Hospital is a level 4 hospital that provides a range of acute and sub-acute services including community based care to the residents of the northside of Canberra and Southern NSW.     North Canberra Hospital (NCH) is a 270 public hospital located in Canberra’s expanding northside.  North Canberra Hospital operates a 24 hour Emergency Department.   Inpatient services include general medicine, surgery, maternity, mental health and critical care.

Other service modalities include day surgery, specialist outpatient clinics, Hospital in the Home and the Geriatric Rapid Acute Care Evaluation service that reaches into aged care facilities across the ACT.

The new Northside Hospital will be built on the existing Calvary Hospital campus in Bruce. It will be a modern, state-of-the-art hospital for patients, visitors and its workforce and will provide more beds and increased services. Until then, it's business as usual at the NCH, and we'll keep providing high-quality care to our patients and community.

 About the role:

The Patient Flow Unit, Nurse Unit Manager is a Registered Nurse (RN) who is accountable for the recruitment and efficient human resources management of the nursing relief pool and casual workforce as required by North Canberra Hospital (NCH) Patient Flow unit (PFU).

Under limited direction of the Director of Nursing, Patient Flow the role:

• Manages human resources including recruitment, performance management, clinical development and training for the Relief and Casual Nursing, Midwifery and Assistant in Nursing Relief/Casual Pool. Manage within the established budget.

• Develop and implement change management strategies as required to develop and maintain a contemporary nursing/maternity service in line with strategic services initiatives

• Ensure the development/review of procedure and policy relevant to the PFU.

• Take responsibility for promoting the application of risk management and clinical and corporate governance principles as they relate to the Nursing and Midwifery Relief and Casual pool staff practices. Ensuring risks are managed appropriately through action plans. Assisting with the establishment of the PFU risk register; developing risk management action plans; monitoring, evaluation and reporting of outcomes.

• Liaison with the wider nursing team to proactively identify roster shortfalls & liaising with the DON PFU to support wider recruitment strategies.

• Manage short-term Agency staff DHR training and other identified mandatory training requirement delivered by CHS.

Direct reports:

• Discharge Liaison Nurses (DLN)

• Relief Pool Nurses, Midwives and Assistant in Nursing

• Casual Pool Nurses, Midwives and Assistant in Nursing

• Short-term Agency Nurses, Midwives and Assistant in Nursing

Reporting to the Director of Nursing PFU you will perform the day-to-day operational management of services within the PFU including management of nursing workloads, rosters, recruitment and support of Patient Flow strategies.  The NUM will provide management within a multidisciplinary framework, embed, and maintain the National Safety and Quality Health Service Standards at a unit level as well as develop and maintain collaborative partnerships with internal and external stakeholders to facilitate timely and appropriate Patient Flow through allocation of human resources.

You will:

• Be accountable for the flexible allocation of human and financial resources in accordance with rostering frameworks, to ensure achievement of an agreed level of service and reporting of variances against agreed targets.

• Provide strong leadership for nurses in all aspects of clinical practice and models of care including planning, implementing, and evaluating professional development, managing education, research, teaching, workforce planning and quality work environment for the unit.

• Support and develop nursing staff within the clinical areas, providing an environment that encourages regular feedback and fosters innovation to meet the constant demands within the clinical healthcare setting as well as ensuring that performance management agreements are in place and discussed regularly.

• Ensure the development, maintenance and review of clinical guidelines/procedures/policies are aligned with the strategic goals of the Division and CHS and align with the NSQHSS.

• Monitor relevant key performance indicators, quality data and formulate appropriate management plans to achieve this.

• Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

• Take reasonable care of your own health and safety and the health and safety of others in the workplace

• Assist with mortuary duties, which includes both day to day identification and release of the deceased and management of the area in general.

About you:

Requirements/Qualifications:Mandatory

• Unconditional Registration or eligibility to register with Australian Health Practitioners Registration Authority (AHPRA) as a Registered Nurse

• Current unrestricted Driver’s licence

• The successful applicant will need to be available to work full time, Monday to Friday.

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CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Desirable

• Post graduate qualifications in Nursing and or Midwifery, management, health service management, business administration or working towards

• Demonstrated currency of nursing practice in a tertiary level environment within the last five years.

• Well-developed, relevant, management experience including conceptual and analytical skills relating to financial, human resource management and reporting

• Demonstrated commitment to, and understanding of, the principles of quality management, policy development and research

• Demonstrated leadership qualities, behaviour and attitude to professional standards that reflect an understanding of commitment to the organisation’s values

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Please note prior to commencement successful candidates will be required to:

• Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.

• Undergo a pre-employment National Police Check.

• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

How to apply:

Applications must be submitted through the e-recruitment system;

• Applications must include a copy of a current CV and details for at least 2 professional referees

• A pitch outlining your skills, knowledge, and experience and why you should be considered for this role. You should take into consideration the selection criteria (below) when drafting your response. 

• Where possible include specific relevant examples of your work.

To be eligible for permanent employment within the ACT Public Service you must be an Australian citizen or a permanent resident”

What you require:

These are the key selection criteria for how you will be assessed in conjunction with your CV and experience.  

• Proven recent comprehensive leadership and management of human, financial and material resource management to delivery an efficient and effective service that meets agreed targets.

• Knowledge and experience in leading and managing an effective team, including appropriate rostering practices which foster a “best “ work culture/ environment and comply with the ACT Nursing and Midwifery Enterprise Agreement and ACT Public Sector Nursing and Midwifery Safe Care Framework.

• Demonstrated ability to work within a multi-disciplinary team environment: with proven high level communication, negotiation and delegation skills; the ability to establish and maintain relationships with internal and external service providers; to achieve safe and effective Patient Flow and discharge.

• Proven ability in managing systems for clinical governance aligned to the quality and safety agenda, through the development of clinical practice and quality improvement activities, audit, evidence-based policy/procedures, education, performance evaluation and risk management.

• Proven record of behaviour and attitude consistent with professional standards and professional development of self and others.

• Demonstrates understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

If you would like further information regarding this opportunity, please contact Leanne Done, ***********@act.gov.au

A merit pool will be established from this recruitment process and will be used for the next 12 months to fill various positions both on a temporary and permanent basis with full-time and part-time opportunities available.  

  #LI-DNI