Office Admin/ Toodyay (Fulltime)

Join Our Compassionate Team at Right at Home Kalgoorlie Wheatbelt
About Us:
Right at Home is a global leader in home care, with a network of over 600 offices worldwide. “Our mission is to improve the life of those we serve” for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes.
From companion care to palliative care, we are dedicated to making a positive impact on the lives of those we serve.
Now Hiring: Office Administrator
Are you passionate about making a difference in the lives of others? Right at Home is seeking a dedicated and compassionate Office Administrator to play a vital role in our Toodyay office. As a key member of our team, you will collaborate with the Team Leader and Care Manager to ensure the seamless daily operations of our facility.
About the Role:
The Administration Officer will be at the heart of our operations, engaging in a variety of responsibilities that contribute to the well-being of our clients and the success of our organization. If you have a broad skill set and a commitment to excellence, we welcome applicants from all backgrounds to apply.
Responsibilities:
Answering phone calls professionally and directing inquiries to the appropriate department
Warmly greeting clients and carers in our office, creating a welcoming atmosphere
Communicating with clients and their families to address inquiries about our services
Assisting the HR department with recruitment, including scanning, filing, and emailing documents
Serving as a key point of contact for external parties, ensuring effective and professional communication
Leveraging persuasive communication skills to identify and nurture sales opportunities, contributing to business growth
Building and maintaining strong relationships with individuals and organizations outside the company
Liaising with office staff across various locations, fostering collaboration and positive connections
Performing additional administrative duties as directed by management
Essential Criteria:
Empathetic, passionate, and caring
Ability to work autonomously and collaboratively within a team
Previous experience in a similar role
Proficiency in standard computer programs, with the ability to quickly learn new ones
High level of professionalism and ability to maintain confidentiality
Basic understanding of the Aged Care, Disability, and/or Health systems
Customer service experience in the industry