AddressJoin our team at Polo CPI, where innovation meets excellence. We are a dynamic and forward-thinking company dedicated to providing top-notch services in Legal Process and Investigations Industry. As we expand our operations, we are seeking a reliable and organized individual to join us as an Office Administrator.
Responsibilities: As the Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and effective communication with clients and field agents. Your responsibilities will include, but are not limited to:
- Phone Management: Handle incoming calls from clients, field agents, and other stakeholders in a professional and courteous manner.
- Email Management: Efficiently manage and respond to emails, prioritizing urgent matters and maintaining organized email correspondence.
- Client Interaction: Interpret client instructions accurately, ensuring a clear understanding of their needs and expectations.
- Field Agent Instruction: Effectively instruct field agents based on client requirements, providing clear and concise information.
- Coordination: Collaborate with field agents to ensure timely and accurate execution of tasks, addressing any issues or concerns promptly.
- Reporting: Generate and submit regular reports to external clients, summarizing activities of field agents, outcomes, and any challenges encountered.
- Document Management: Maintain organized and up-to-date records of client instructions, communications, and field agent reports.
- Time Management: Prioritize tasks effectively to meet deadlines and manage competing priorities.
Qualifications:
- Proven experience as an Office Administrator, administrative assistant, or in a similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to interpret and convey instructions accurately.
