Address
Form of workAbout us
At Healthdirect Australia we work with purpose and dedication to help Australians actively manage and improve their health.
Our virtual services are easily accessible via multiple channels, including helplines, video call solutions and websites and cater for Australians at all stages of life, ranging from practical and emotional support during pregnancy through to advice about aged care and helping Australians through the COVID-19 pandemic. No matter where people live, or what time of the day or night it is, they can use our services to talk to a health professional, find trusted information and advice online and locate their closest health service.
About the opportunity
As part of the Chief Executive Officer (CEO) team, the Office Administrator is integral to the efficient running of the Healthdirect Australia’s Sydney CBD office. With a workforce of approximately 250 people, and receiving visitors ranging from government representatives, media outlets, board members, shareholders, building managers and service providers, the Office Administrator is the “face” of Healthdirect Australia, as well as the go-to person for facility queries.
This role aims to provide a high standard of service to our visitors in person, over the phone or by email, and is an advocate for fostering a professional customer service culture at Healthdirect Australia.
This role requires the ability to communicate effectively and be well organised to ensure successful delivery in the following key result areas:
- Office coordination (comprehensive management of front and back of house)
- WHS compliance
- Organisational culture (communications and events
- 2 + years in receptionist role supporting 50+ staff members
- 2+ years’ experience working with Microsoft suite including Word, Excel, Outlook and TEAMs
- Customer service experience – multitasking, prioritising, dealing with difficult customers.
- Proactive attitude with a continuous improvement mindset
Our benefits include:
- Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
- 14 weeks company Paid Parental Leave for both parents;
- Multi-dimensional wellbeing program that is run by our people for our people;
- Individual curated learner journeys to support you to expand your capabilities and unlock your talent.
As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Click Apply to submit your application for this role. Please be aware that you must have the right to live and work in Australia to apply for this job.
