AddressAbout Grill’d...
Grill'd is a home-grown Australian success story, that is passionately focused on providing great hospitality to our raving fans who love our healthy, nutritious burgers and of course, our awesome range of chips!
Our burger revolution is sweeping the nation. Our passion is contagious, and we are looking for like-minded individuals to join our team.
About the role
We are on the hunt for a superstar Office Experience and Events Coordinator – could this be you?
As the first point of contact for internal and external stakeholders, you will own all aspects of the Grill'd customer experience, both over the phone and in person. This is a unique and diverse role where you get to support in managing and delivering events, ensuring our restaurants feel supported and that every caller and every guest feels welcome and enjoys a positive experience every time.
- Maintain and organise the office, including common areas and supplies
- Handle internal and external calls, queries and courier services
- Manage meeting room bookings and Support Office car park
- Book travel and accommodations, liaise with travel companies
- Onboard new starters and manage farewell tasks
- Assist with event planning and execution, including content creation and budget tracking
- Email communication both internally and externally in a friendly and professional manner
- General admin support to others in the business, as required
About you
You will be a Grill’d brand advocate and love our burgers as much as we do. And will go above and beyond to provide that wow moment for all stakeholders.
- You have had experience in a customer facing/reception/office managerial role
- You have excellent communication skills both written and verbal. Your style is engaging and a positive reflection of the brand you represent
- Your professional telephone manner is friendly and polite, and you know your regular callers by name
- You will be a natural born organiser – you’re probably the one in your friend group that books the dinners and creates the holiday itinerary
- You have excellent attention to detail. Not much is missed by you.
- Everyone considers you a real team player and the 'go-to' person for everything.
- You are a whiz in MS Office.
- You are a problem solver: you can play Tetris with meeting rooms or find a solution for that cancelled flight. Whatever it is you’ll solve it
Why Grill'd?
- Epic office culture, social events ranging from active activities, community events and social gatherings
- Endless opportunities to grow your career, you don’t need to follow a linear career path in our business. We offer multiple opportunities whether it’s developing your soft skills or moving into a different department. We want to help you grow!
- We care a lot about our planet, our community, and our people. Grill’d offer paid time off during work hours to volunteer at our charity partners throughout the year
- Love our burgers as much as the job? Did we mention we also offer free burgers every month?
- Want to know more? Check out our careers site here: https://careers.grilld.com.au/
What's next?
The role of Office Experience and Events Coordinator is super important to us and if you bring your infectious smile and enthusiasm we will bring the fun!
One more thing, successful candidates joining Grill’d must have full-time Australian working rights on an ongoing basis. You will also spend time onboarding in our restaurants!
