Regional Administrative Officer - Venue Coordinator

About UsThe Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.Opportunity to join the team at the VCAT community-based venue in BundooraVenue Coordinator VPS3, ongoing roleCurrently the busiest Tribunal in Australia, VCAT serves the community by resolving civil and administrative disputes and making decisions in human rights and guardianship cases. VCAT services a diverse range of Victorian disputes from residential tenancy matters, complex building and property and human rights matters.About the opportunity:The Venue Coordinator is a multi-functional role, responsible for delivering front line services to VCAT users, parties in cases, and external service providers, providing high quality support and guidance through end-to-end processing of applications and assistance in navigating VCAT processes.Reporting to the Manager, Regional Services, you will coordinate activities at the venue, provide assistance to VCAT users and support to VCAT Members in preparation for and during hearings.The role will be primarily located onsite at the VCAT Bundoora community-based venue but may be required to work from any VCAT location, including regional venues and/or CBD locations, as needed.The successful candidate will be required to undertake related induction and first aid officer training as part of their role.About you:To be successful in the role, you will need to be a highly flexible and organised team player. You will have well-developed interpersonal skills, with the ability to engage with both internal and external stakeholders. You will also be passionate about customer service and contributing your broad experience to help VCAT identify improvements to our processes and procedures and to help shape the future of our community- based venues.Contacts:For further information about the role, please view the attached position description.If you have any questions, please contact:Danielle Servelli -Sarah Clee –How to Apply:Please submit a current CV and a brief covering letter outlining the qualities, experience and capabilities you can bring to the Regional Administrative Officer role.Applications close 03 July 2024Other informationCSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.We aim to create a workforce that reflects the community in which we live.If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch with the Position Contact listed in the Position Description.Job detailsJob Reference: VG/VT2174A
Location: Melbourne - Northern Metro
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG3
Salary Range: $74,580 - $90,558
Job Duration: Ongoing full time
Date posted: 26-Jun-2024
Application Close Date: 03-Jul-2024
Attachments: (PDF, 233KB)Contact:Danielle Servellidanielle.servelli@courts.vic.gov.au