Office Manager - Allied Health

Are you looking for a fun & fast paced job where you giggle all day making the day wizz by? 

Want a truly collabourative team, and an environment our clients want to visit?  

Then Kid Sense might be the place for you!

About Kid Sense

Kid Sense Child Development is an award-winning and expanding business providing paediatric Occupational Therapy and Speech Pathology services to children with disabilities such as physical, language and social developmental challenges and learning frustrations that can otherwise prevent them from being the best kids they can be. 

Embracing the philosophy of Constant And Never-ending Improvement, we operate a highly professional, systemised, and IT enabled working environment where creativity, innovation, technology and team-work are strongly encouraged and where Little Things Matter Most.

With this proactive mindset and 6 clinic locations across metro. Adelaide our expanding team of 45+ paediatric professionals passionately develop a brighter future for our clients, their families and their teachers. 

Join the UNLEY team to make a difference in children's and families lives everyday!

The Role

With a growing team of clinicians we are seeking an additional full-time Office Manager to co-lead the centralized Customer Service team (based at Unley) which supports 5 other metro clinics.

Working as part of this truly collabourative team, a vibrant Office Manager has the opportunity to:

• Manage the Customer Service Team in delivering the highest level of customer service to children and their parents and carers.
• Provide Hands-On operational support daily as part of the team of 6 Admin staff
• Work closely with other leadership personnel (report to the hand-on Director)  
• Facility Management including restocking and maintaining the facilities, infrastructure, resources and equipment across 6 sites.
• Schedule Management: including making appointment appointment bookings and monitoring/updating appointment waitlists
• Schedule Reporting: producing and sharing reports that help clinicians manage their schedule  
• Run weekly staff meetings for the Admin teamincluding agenda preparation, recording minutes and follow up actions.
• Some Financial Reporting  (including submitting invoices, managing creditors, and debtors and billing and receipting Government agencies for services rendered (esp. NDIA).
• Clinician support in helping them with client related queries   

Work Perks & Benefits 

• Positive team culture with a fun and social team focus with regular sponsored social events
• Frequent theme-based fund-raising events celebrated during the working day
• Well-developed systems/procedures which are IT enabled to support easy, efficient and high quality service delivery
• A team who truly work as a team
• Strong Health and Well Being Program
• Employee Assistance Program 
• Free onsite Parking
• Employee Uniform Provided
• Modern and light filled office environment
• Walking distance to eateries, coffee shops and supermarket. 

About You

Experience:

• Those with proven experience as an Office Manager (Allied Health field preferred, but Medical/Dental acceptable) including staff management 
• Those with Allied Health, medical or dental admin. experience who are  keen to develop into management (*We support staff to grow into promotions). 

Skills:

• Strong interpersonal skills with an ability to quickly establish rapport with clients, families and professionals
• High quality organisational, communication and time management skills.
• The ability to build and maintain positive client relationships as well as communicate effectively with parents, teachers, medical and Allied Health professionals in verbal and written form.
• Self-starter/motivator with multi-tasking capability, detail focused, ability to take initiative, to work autonomously as well as to lead a team with  conviction
• Competent computing skills in Word, Excel and desk-top publishing and database management using Microsoft Office suite of products, and Practice management systems.
• Experience with Government funding initiatives, such as the National Disability Insurance Scheme (NDIS) and Medicare programs.

Attitude:

• The Attitude, Ability and Vision to be part of a dynamic team that embraces Constant and Never-Ending Improvement in all that we do
• A dynamic team player, quick with a smile and possessing a flexible, 'can do anything' attitude
• A genuine passion for working with children

This is an outstanding opportunity to co-lead a dynamic and growing Admin. Team, and the opportunity to progress your career within a growing business. 

Move into a job you will really enjoy by calling Kaytlyn on 1800 KID SENSE (1800 543 736) or email your resume to: ****@childdevelopment.com.au

Application close March 19th 2024 (but we will processing applications as soon as they are received). 

For more information about Kid Sense, visit https://childdevelopment.com.au/careers/*