AddressOffice Manager - Clerk Grade 5/6 - Administration - Wagga Wagga
· Temporary contract until 30 June 2024 – possibility of extension
· Location – Wagga Wagga
· Flexible work options available
About us
Legal Aid NSW is the largest legal aid agency in Australia, comprising a Central Sydney office and 28 regional offices in metropolitan and regional centres across NSW including the two satellite offices located at Walgett and Bourke, and a number of specialist services and advice clinics. It was established under the Legal Aid Commission Act 1979 as an independent authority to assist economically and socially disadvantaged people to understand and protect their rights in the legal system. People with disabilities, from people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness are some of the groups who may experience difficulties when enforcing and defending their rights.
Working in partnership with private lawyers, Legal Aid NSW provides legal advice, information and minor assistance and legal representation to eligible people in many areas of law. Legal Aid NSW also provides alternative dispute resolution services, community legal education programs, and publications on legal issues.
About the role
Support and advise the Solicitor-In-Charge (SIC) in operational matters to ensure the effective delivery of client services.
Manage and coordinate the administration team in a small to medium regional office to ensure client service activities are resourced and achieved.
About you
You will have demonstrated leadership and managerial experience to be a confident, reliable and trustworthy member of a team. You are a self-motivated individual who has excellent written and verbal communication skills, with a focus on customer service and customer satisfaction. You will have strong organisational skills, with meticulous attention to details to be able to think creatively and develop innovative solutions.
You will be an experience and skilled individual who is able to perform both independently and as part of a team environment. You will have the ability to build and grow strong relationships with internal and external key stakeholders, ensuring the needs and expectations have been met.
We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.
WHY YOU SHOULD JOIN LEGAL AID NSW!
We are committed to diversity and inclusion
We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.
We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.
We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at ************@legalaid.nsw.gov.au.
Other benefits of working with us
· You will have access to training, development and mentoring opportunities.
· We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.
The essential requirements for this role
You must:
· be fully vaccinated against COVID-19 before you start work with us
· be willing to do a Criminal Record Check and/or Working with Children Check
· hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
How to apply
You MUST submit your application online through www.iworkfor.nsw.gov.au. If you submit your application late or by email it will NOT be accepted.
Your application must include:
· your resume (no more than 5 pages)
· cover letter (no more than 2 pages). In your cover letter, please address the two target questions below:
1. What interpersonal, communication and leadership skills would you draw upon to promote a healthy, high-functioning team environment in a regional office?
2. Outline your experience in guiding, mentoring and motivating staff?
Make sure your application is complete and you have answered all questions before you submit it.
Do you need help to apply?
It’s important to properly prepare before you apply for a role. Here is some other information to help you:
· If you have questions about the role, you can contact the Hiring Manager – Fiona Glenton on (02) 9219 5*** or email: *************@legalaid.nsw.gov.au.
· If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
· The Role Description sets out the responsibilities of the role.
· The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
· Applying for a Role
· Working at Legal Aid NSW
Responsibilities
"Not Required"
Key Application Responses
"Not Required"
