Office Manager - Sale

VicRoads Registration and Licensing Services (RLS) has undergone a major organisational transformation. The outcome of this corporate transformation and now, as a corporate entity, is creating a stronger business model to deliver VicRoads' long-term strategy is greater investment in our people, systems and technologies which will not only deliver greater capability internally but enable the delivery of new digital products and services to enhance the experience for our customers, our partners, and the Victorian community. You have an amazing opportunity to make a truly significant impact on our team, the wider business as well as our stakeholders during this exciting period of growth for the company.Office Manager, SaleAnnual Salary Range: $75,702 - $92,103 plus superEmployment Type: Ongoing - Full Time Usual Work Location: Sale About the role:Numbering over 800 staff, our Registration and Licensing (R&L) division significantly contributes to ensuring Victorians are safe on our roads by providing professional customer services, policy advice and specialist services to our customers.Reporting to the South East Victoria Regional Manager, we are seeking an Office Manager to assume day-to-day operational leadership of our Sale Customer Service Centre (CSC).About the job:Exercise independent judgement to effectively plan and organise workload to achieve agreed outcomes.Identifies development needs for self and the team and make appropriate recommendations for development that meets the individual and business needs.Use negotiation and influencing skills to encourage innovation and better work practices for improved business performance.Provides supervision and training to staff on performance goals and criteria and how they can be achieved.Uses conceptual and analytical skills to develop solutions, but seeks advice when needs to, to ensure actions are appropriate to situation.Exercise professional judgement to identify possible breaches of legal requirements, policies and procedures and the Public Sector Code of Conduct and take appropriate action. About the Ideal Candidate:Demonstrates strong people leadership skills and be passionate about leading, coaching, and mentoring staff.Accountable and customer focused.Supports innovation and continuous improvement combined with prior change management experience.Possess an unwavering commitment to promote a healthy, compliant, and safe workplace.Has an approachable and supportive manner treating staff with respect and understanding.A team player who is not afraid to go above and beyond where required.Willing to assist your team in day-to-day duties.As part of our Care, Share and Dare culture, VicRoads is committed to continually investing in our workforce and fostering an environment whereby all our employees feel valued, engaged, and empowered. To attract, retain and develop great people, we provide genuine flexibility, a culture that supports people to be their best and be themselves, and great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.How to Apply:Please submit your application via the "Apply" button. Applications should include a resume and a brief covering letter. Applications close 11.59pm on Sunday 24 March 2024. For a copy of the Position Description please email talentacquisition@vicroads.com.auUnfortunately, applications cannot be accepted via this email. Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness.Failure to comply with this condition of employment will impact your eligibility for employment in this position with VicRoads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.