Operational Risk And Compliance Lead Events Management And Remediation Program

About the roleJob Title: Operational Risk and Compliance LeadEvents Management and Remediation Program
Location: Melbourne
Role Type: 12 month Opportunity

• Stimulating and rewarding work with reach and impact across the Enterprise
• Global footprint provides lots of opportunities to learn, grow and develop
• People first, collaborative, values driven culture

This role is a leader with expertise across the business, Events Management, customer remediation (RG277) and one or more I.AM framework risk themes. It requires a breadth of skills outside of the area of expertise that bring in diverse experience to the work at hand. It requires complex problem solving and strong judgement.For the specific business area and program that the role covers, the role will require bringing diverse experience to a team with the following objectives:

• Independent review and challenges risk identification.
• Independent review and challenge of the control environment.
• Independently advise and challenge risk assessments.
• Provide oversight and opinion on framework embeddedness.
• Provide governance as independent challenge to Line 1 and the Events Management and Customer Remediation Program.

This role will have demonstrated experience in working autonomously at various levels of complexity and ambiguity. It will require specialisation across one or more of the I.AM framework risk themes and require detailed business knowledge for one or more areas of the business supported. The role may have 1-2 direct reports.What will your day look likeSpecific Responsibilities Include:

• Review and challenge of Events Management and Remediation Program activities in line with regulatory obligations and the I.AM framework (supported by actionable insights and opinions) including:

• Adequacy of control environment to mitigate risks and meet policy requirement (individually and in aggregate) within Risk Appetite.
• Appropriateness and effectiveness of tactical and strategic actions to address Risk response.
• Assessment of risk exposures and their incorporation in strategic planning discussions.
• Management assessment and response to Operational Risk Scenarios
• Adequacy of response to reportable events.
• Participate in Business and/or program forums such as steering committees, risk assessment workshops, to provide insight and advice, ensuring appropriate consideration of Operational Risk and Compliance issues.
• Event Management: Performing 2nd line activities to support the uplift and/or remediation activities of policies, frameworks and processes which identify potential regulatory breaches, investigations, reporting and closure of events.
• Assist the broader team to understand the impact of the Events Management and Remediation Program on risk profiles, Operational Risk and Compliance incidents, audit findings, customer complaints, control testing, etc. results to identify potential compliance insights/issues.
• Identification and analysis of risk data to support risk-based decision making and associated procedures and tools.

What will you bring?

• Ability to understand end to end processes and identify risks, risk causes and optimal controls.
• Ability to build and maintain relationships with internal and external stakeholders and influence/negotiate change using an adaptable influencing style.
• Able to manage priorities and conflicting issues and/or program priorities in a professional/risk-based manner.
• Problem solving and critical thinking skills for ensuring problems, root causes leading to actions are understood, including the ability to efficiently synthesize information to determine relevance.
• Excellent communication skills
• Proficient in Microsoft Office Programs
• Business Report Writing
• Demonstrated Experience in Risk Management
• Understanding of Risk Management Principles
• Knowledge of banking instruments, products, and processes

So, why join us?There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. And that's big.But it's not just our customers who will feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.Interested in joining us? Click Apply now, or visit www.anz.com/careers to find out more or view other opportunities.Reference number 63131.Job Posting End Date22/05/2024, 11.59pm, (Melbourne Australia)