Operations Coordinator

The Aviation Capability Group is experiencing significant growth and to due to this growth, we are seeking an experienced Operations Coordinator based in Brisbane to support our Operations Coordination Cell. You will liaise and coordinate with all work units of Fixed Wing operations to optimise service delivery to the Queensland Police Service and partner agencies. Your ability to forward plan, quickly evaluate operational constraints and problem solve will be highly beneficial to support QPS Fixed Wing operations.

Permanent position based in Brisbane.

About us:

The Aviation Capability Group (ACG) deliver sustainable, effective, innovative and efficient frontline aviation services, to deliver safe and secure communities. Our employees are highly motivated, self-driven leaders who understand our business and are committed to delivering exceptional service to our customers. Information about QPS

The Queensland Police Service employs staff members in a wide range of roles across the state. These roles offer a rewarding career that provides vital assistance to front line officers and policing services across the state and to the Queensland community. We are committed to delivering a healthy, safe, positive and inclusive workplace with a diverse workforce that reflects the community we serve.

The Role:

The Aviation Capability Group is experiencing significant growth and to due to this growth, we are seeking an experienced Operations Coordinator based in Brisbane to support our Operations Coordination Cell. You will liaise and coordinate with all work units of Fixed Wing operations to optimise service delivery to the Queensland Police Service and partner agencies. Your ability to forward plan, quickly evaluate
operational constraints and problem solve will be highly beneficial to support QPS Fixed Wing operations.

Permanent position based in Brisbane.

Key Accountabilities

Your Key Accountabilities will include:

• Coordinate operations in compliance with, operations manuals, Safety and Fatigue Management Systems, Civil Aviation Safety Authority (CASA) regulations and other relevant Commonwealth legislation.
• Coordinate flight requests and approvals from Department of Premier and Cabinet, Queensland Health - DonateLife, Queensland Police Service, Queensland Corrective Services and other partner agencies as required.
• Assist with aircrew rostering and ground operations including aircraft positioning and loading/unloading.
• Manage payload distribution, passengers and freight manifest.
• Coordinate air movements, catering, fuel, security, parking and pavement concessions.
• Produce data reports, pre and post flight administration and other duties as required in support of flight operations.

Highly desirable:

• Experience with Dangerous Goods awareness and/or acceptance.
• Strong ICT skills, including MS Office Suite experience.
• Relevant experience working in an Operations Coordination support role, ideally in an emergency services or (non-airline) corporate or private flight department.
• Knowledge of Flight Operations scheduling systems such as SchedAero and Air Maestro.
• Understanding of Fatigue Management Systems and the associated CASA regulations.

Desirable:

• Excellent customer service skills.
• Experience working in a reactive environment with constantly competing priorities.
• Ability to forward plan, quickly evaluate operational constraints, and problem solve solutions.

Special Conditions

In compliance with CASA Drug and Alcohol Management Plan requirements, the preferred applicant will be required to undergo pre-employment testing and participate in the QGAir Drug and Alcohol Management Program.

In addition to standard rostered office shifts, must be able to participate in a ‘on call' roster from home for 24hr last minute police emergency or organ flight coordination requirements.

Applications to remain current for 12 months.

Job Ad Reference: QLD/556104/24

Closing Date: Wedneday, 17th April 2024