AddressAbout the role
We are looking for a full-time Operations Coordinator to join our team, managing off-grid Tiny House holiday accommodation all over Australia.
We offer hybrid working from our Surry Hills office and home.
This full time role includes some weekends rostered across the team in advance.
Your key responsibilities will include:
- Assisting the team to manage our portfolio of 50+ partners (land partners, cleaning / maintenance partners etc) and properties.
- Liaising with land partners, housekeepers and tradespeople to manage cleaning, inventory, maintenance, upgrades/refurbishments and deployment of new tiny houses.
- Recruit, review and troubleshoot services and maintenance essential to the seamless running of the houses, all in rural locations.
- Work alongside the Customer Support Team to provide information and assistance to guests in destination.
- There is opportunity for travel to destinations in rural Australia
About you
Our culture is positive, nurturing and we pride ourselves on exceptionally high standards of performance.
The ideal candidate will:
- Have strong relationship management skills with the ability to connect with partners from all walks of life
- Superior prioritisation skills to effectively manage a varied, fast-paced and demanding workload
- The ability to coordinate and prioritise competing projects/tasks; anticipate challenges and proactively offer solutions as they arise
- Open to learning about the key equipment and technology required to operate off-grid accommodation
- Have project management and / or operational experience in events, hospitality, travel, or similar industries
- Be a quick learner, agile-minded and have an enthusiastic can-do mindset
- Genuinely enjoy working in a collaborative team environment
To be considered for this role, you must possess:
- Relevant operations and relationship management experience in events, travel, hospitality or similarly fast-paced industries
- A current, valid driver’s license
- Working rights for Australia (sponsorship is not available)
- Available to work evenings, weekends and holiday periods when required
- Project management experience highly regarded
- Experience managing properties preferred but not essential
What’s in it for you?
- Gain experience with an Australian-owned travel / tourism start up that is on an exciting growth journey
- Opportunity to travel in regional Australia
- An award-winning company culture
- Joining an incredibly dynamic & passionate team who are invested in your growth & development.
- Hybrid / WFH working environment
- Dog-friendly office
- Work proudly with the world and not against it by introducing our eco-friendly accommodations
- Stays in secluded Tiny Houses across rural Australia
About us
Into The Wild Escapes creates restorative wellness retreats in nature by offering minimalist tiny houses in secluded spots across Australia, including New South Wales, Victoria, Queensland, South Australia, Western Australia and Tasmania.
Each tiny house offers a moment to live simply with premium designs and well-appointed spaces, including air-conditioning and heating. All escape-distance from the city, Into The Wild offers a moment to press pause, take time for yourself, and discover the beauty of regional Australia through unique accommodation.
Into the Wild Escapes has an engaged and passionate community of followers and a strong media presence; featured with Tourism Australia, Getaway, Vogue Living, Concrete Playground, Broadsheet, Sydney Weekender, the AFR, Yahoo Finance, The Daily Telegraph and more. Our business is growing rapidly and this role represents an exciting opportunity to grow in a dynamic operations team within a well-funded business.
Want to apply?
If you have the skills and motivation to join our face-paced growing team, please submit your application via the ‘apply’ button.
Please ensure you include a Cover Letter explaining why you think you are the best fit for Into the Wild Escapes and this role.
Into the Wild Escapes is an Equal Opportunity employer and is committed to recruiting and retaining a talented and diverse pool of extraordinary people!
