AddressAbout Us
BSF Mobile Cranes is an established privately owned and operated Crane Hire company based in Berrinba. With an extensive fleet of cranes, we stand ready to provide tailored lifting solutions for a multitude of scenarios. Earning acclaim as a supplier of choice for some of the largest principal contractors in South-East Queensland, we have the flexibility and expertise to manage projects of any size and scope with our experienced management team, highly trained and experienced operators, and a purpose-built mechanical service centre.
About the Role
We are seeking a hands-on, results driven leader to oversee and manage the day-to-day operations. This role is an on the ground role and the successful applicant will be accountable for the safety, efficiency and overall performance of our Crane Hire operations.
Supported by the Management Team, the core focus of the role is overseeing the daily workflow across the entire depot to ensure optimum levels of service delivery without compromising on safety or client satisfaction.
Your Responsibilities
In this role you will be responsible for the following key tasks:
Seamless Operations:
- Coordinate and manage day-to-day operational systems, processes, and policies in support of information flow and organizational planning and reporting.
- Oversee the coordination and planning of crane hire and associated labour to achieve on time delivery and capability in line with customer requirements efficiently and effectively.
- Provide technical guidance and leadership to the allocations team to ensure appropriate utilisation of assets and resources, ensure resources (equipment and personnel) are compliant with legal, site and other requirements and identify and resolve scheduling conflicts.
- Manage Third party labour / equipment requirements and relationships to ensure clarity of expectations and service level requirements are met, and appropriate addressing where this is not the case.
Analytical Thinking: Analyse data and information for accuracy, present challenges, and be confident in challenging decisions that impact the operations or operational outcome of the business.
Compliance and Safety: keep up to date on internal policies, standards, procedures, and communicate them to your team.
Maintenance Coordination: Collaborate with the Service Manager to plan and coordinate servicing and maintenance activities across the fleet to ensure service intervals are adhered to.
Balanced Engagement: Liaise with the management team, and crane crew personnel, in a professional manner and assist in cultivating a positive team spirit.
Depot Presentation: Coordinate and lead the depot to maintain a high standard of safety, order, cleanliness, and overall appearance.
Exceed Customers Expectations: Exceed customer service expectations and aid in building new client relationships.
Continuous Improvement: Foster a culture of continuous improvement in all aspects of the depot’s operations.
People Management: Lead, develop and mentor existing employees, foster growth through training and succession planning.
Reporting:
- Coordinate and compile operational reports on agreed schedule.
- Provide weekly operational updates and short-term and long-term forecast planning to Directors.
Skills & Experience
Proven Track Record: Demonstrated experience in operations management.
Highly Organized: be a self-driven leader who is reliable, and exceptionally well-organized with the patience and mental ability to adapt and multitask to meet deadlines.
Mechanical Aptitude: ideally you will possess a solid understanding or ability to understand mechanics to aid with forward planning, workflow, prioritisation and meeting deadlines across the service division.
Progressive Planner: to succeed you will need to be a team player who can project and plan within the different divisions of the depot. Your operational involvement will need to be broadly focussed.
Emotional Intelligence: have the ability to analyse information, separate facts and communicate a resolution to staff and/or clients.
Problem Solver: Show logical intelligence and foresight in resolving challenges and anticipate future issues before they arise.
Licenses and Skills: Hold a valid Driver's License and Forklift License with the ability to load and unload when required.
Tech Savvy: Demonstrate a high level of computer literacy and sound written and verbal communication skills.
What’s on Offer
Competitive Salary: a salary package based on experience will be negotiated with the successful applicant.
Extra’s: you will be allocated a company vehicle and laptop.
If you are ready to take the next step in your career and have demonstrated senior level management in a similar role, apply now.
