Operations Manager

A new name, a bright pathway ahead

Part of Downer Group, our newly formed Social Infrastructure and Citizen Services business unit brings amazing capability to the people of Australia and what matters most to them. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to enable our communities to thrive.

Join us on the journey

We currently have an opportunity for an Operations Managerto join our team. Reporting to the Contract Manager, the Operations Manager - Property Services will manage the delivery of property services and contractual obligations in accordance with safety, contractual, people, legal and other relevant policies, and procedures.

This position is further responsible for providing solid leadership, building growth and ensuring the long-term sustainability of the contract.

What you'll do

The role has a broad remit, with key responsibilities outlined below:

• Takes all practical measures to safely and sustainably deliver P&L commitments, escalating potential issues to senior management well in advance.
• Regularly monitors contract performance to ensure compliance standards and KPIs are met and that service is provided in accordance with the specifications and terms of the contract.
• Develops and actively manages a contract plan.
• Actively manages the requirements and performance of subcontractors to ensure contract objectives are met.
• Participate in Contract Meetings with Client as required.

What you'll bring

• Bachelor's degree in business, operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Proven experience at a senior management level in a large outsourced services business with multiple services and locations.
• Experience of Government contracting.
• Demonstrated management experience within a collaborative working environment, delivering the required outcomes against a performance-based contract with agreed key performance indicators.
• Knowledge of relevant SafeWork SA and WHS codes and regulation.

More than anything, you'll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.

Why work for us?

Working for the Social Infrastructure and Citizen Services business unit, means being part of something new and exciting. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:

• Training and development to support your career.
• Internal career opportunities across the Downer Group business
• Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
• An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

This exciting role offers you the opportunity to work in a dynamic environment with a highly successful organisation. If you are passionate about what you do and motivated to succeed, then apply now.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.