AddressNSW Operations Manager
Security One 2 One is the provider of quality Security Services. Due to recent growth, our business has an opportunity for a suitably qualified and experienced NSW Security Operational Account Manager to look after all operational accounts in New South Wales. The role is a full-time position reporting to our National Operations and Safety Manager and will be based in Sydney.
The successful candidate will be responsible for the effective operational delivery including, planning, rostering (with support from a Rostering Coordinator), induction and monitoring of Security Officers at all client sites. The successful candidate will also be responsible for meeting with clients regularly to ensure that all contractual obligations are being met to the highest standard. The person we seek will be a lateral, agile thinker that has experience in operations, account management, rostering, recruitment, training, and compliance of security staff.
Day to day activities will include, but not be limited to;
- Operational leadership of all Security Guards to ensure client contractual requirements are met
- Liaising with client representatives to ensure client satisfaction is always met
- Planning and coordinating all operational requirements to meet client needs
- Planning for all future workforce arrangements and peak activity periods
- Developing Operational documentation such as, but not limited to;
- Site Operating Procedures
- Safe Work Method Statements
- Security Event Plans
- General Site Plans
- Planning of staff for special events and activities
- Coordinating the recruitment, selection, and training of new staff
- Monitoring of all staff compliance
- Liaising with staff, clients, and company management
- Management of company uniforms and site equipment
- Attending client operational/compliance activities (including routine night visits)
- Completing site/guard compliance audits with a focus on risk, safety, and training
Security One 2 One will provide funded advancement training in the Diploma in Business Administration and a real possibility to progress to higher level positions within the company.
Essential Requirements:
- 3 years’ experience in an operations/account management role
- Current NSW Security Licence
- Current First Aid certificate
- Working rights in Australia
- Computer literacy
- Superior Planning and Organisation skills
- Passionate about people, security, and safety
- Well-developed client relations skills
- Strong written and verbal communication
Desirable:
- Certificate IV Security Risk Management
Security One 2 One has a great team, excellent culture and is committed to our clients and staff. Our policies have been developed to ensure we adhere to equal opportunity, a safe workplace and a philosophy of ‘growing from within’.
If you are searching for a role in a company with a true leadership opportunity and challenge, please apply by clicking the Apply button and submitting your details and Resume.
