Our Client is a Global Property Group with a substantial portfolio nationally. This is a rare opportunity to join a highly respected brand and take ownership of the operational functions of the Shopping Centre.
The Role
As the Operations Manager, you will lead a dedicated team responsible for optimizing the presentation, functionality and success of a shopping centre portfolio. Your primary focus will be on achieving cost-effective outcomes while ensuring a safe and positive environment that enhances customer and retailer experience.
Key Responsibilities:
- Foster strong relationships with in-center contractors to consistently meet and exceed performance targets.
- Cultivate collaborative partnerships with contractors and essential stakeholders.
- Establish and maintain positive connections with various teams within the organization
- Ensure adherence to budget and forecasting targets within specified timeframes.
- Oversee compliance and reporting requirements to meet set deadlines.
- Manage and oversee services within the shopping centre region, such as OHS&E, Risk Management, Building Compliance, and Essential Services.
- Planning of repair, maintenance and upgrading works to meet customer and retailer requirements
- Periodically generating a plan for operations management at the Centre over the long term
- Identifying opportunities to enhance the property through capital expenditures
- Engaging contractors to carry out the projects and directing their activities
- Extensive experience in facilities management within the retail, property, or associated industry.
- High-level communication skills and financial acumen.
- Demonstrated proficiency in data creation and interpretation with a high level of accuracy.
- Proven capability to contribute to manual labor tasks.
- Exceptional communication and negotiation skills.
- Advanced proficiency with Microsoft Office Suite.
- Strong time management and prioritization abilities.
PLEASE NOTE: Only shortlisted candidates will be contacted.
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