Operations Manager

Have you ever walked into a building or a shopping centre and just enjoyed being there? You don’t know why, or what makes it different – you just know you’d like to work, shop, or visit there more? Well, we’re proud to say we’re the ones who make that happen.

The assets are two prosperous retail, entertainment, and dining precincts in the heart of the Gold Coast, home to first-class residences, all in one convenient location. Take full advantage of the beachside location in this thrilling role!

There will be a lot of stakeholders to liaise with in a busy environment, in a high traffic part of the world, so this will be your chance to obtain invaluable experience and a great role to further showcase your impressive track record to date.

What this job involves:

An exciting opportunity for an energetic and hands-on Operations Manager to join our QLD Retail Property Management team, providing comprehensive facilities management for one of the Gold Coast’s most unique precincts.

You will proactively supervise the day-to-day events to ensure that the asset/s are operating to their optimum with regard to maintenance activities, capital works and security. The priority always should be the health and safety of all visitors and occupants, the presentation of the property and the implementation of client strategies - all being performed with minimal disruption to the tenants.

A snapshot of the role.

• Supervising the activities of engaged contractors to ensure a suitable environment for customers, contractors, staff, tenants and confirming all services operate effectively and safely

• Being proactive in communicating with tenants formally and informally to gain insights, key drivers and respond to any relevant issues promptly

• Working effectively in a team environment ensuring you maintain consistency and support to all members and our client as required

• Confirming that the services engaged and purchased are within the budgeted costs

• Undertaking regular inspections to proactively identify any change or new risk scenarios and certify that the agreed risk management plan reflects the current state of the asset and is implemented in accordance with client instructions

Sound like you?  This is what we’re looking for:

Our chosen candidate will have a strong ability to communicate with people at all levels with a passion for providing superior service to the client. You’ll be able to empathise with tenant needs and prioritise to meet deadlines. You will be required to be on alert for any incident or equipment failure and take action to remedy these as soon as possible.

A clear and proven understanding of WH&S, compliance and risk management are must haves, along with related property, facilities management, or operations management experience in a retail/ shopping centre environment.

What JLL can offer you:

Great employee discounts off fitness & other renowned bands

Active Social Club

Well-being program

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
 

Apply today, quoting job reference numberREQ343602.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY

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