Address
Form of workIf you are a detail-oriented, highly organised and customer-centric individual who thrives in a dynamic and supportive work environment, this could be the opportunity for you. You will join a growing team that is committed to providing an exceptional experience to clients.
The company is a legal services firm dedicated to helping people who have sustained workplace injuries and making a positive impact to their lives. This diverse and inclusive company truly cares for their people and pride themselves on their fantastic work culture, work life balance and growth opportunities.
The role will involve processing and managing claims end-to-end efficiently, ensuring accuracy and timely resolution, liaising with clients by providing information on the firm's services, gathering and processing information and documents from clients, and assisting with hearing loss-related legal matters and documents.
To be successful in this role, you will have:
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to build rapport quickly
- Self-motivated and goal-oriented with a positive attitude
- Previous experience in customer service and administration - ideally in claims management or paralegal role
- Strong organisation and multitasking skills with high attention to detail
- Ability to work under pressure and manage time effectively
- Excellent computer literacy skills
- Full working rights
Additionally, and most importantly, you will be compassionate, empathetic, friendly and patient. You love speaking to people, have a genuine care factor, and want the best possible outcome for people who may be in a vulnerable and sensitive position due to workplace injuries. You are a team player and enjoy collaborating with the team and wider business.
Benefits:
- Comprehensive training and ongoing support
- A collaborative and team-oriented work environment
- Fully stocked kitchens
- Beautiful offices in Pyrmont / Darling Harbour area
- Career growth opportunities
- Fantastic annual social events (interstate and international trips)
This is a Monday to Friday 9am to 5pm permanent role based in Pyrmont. Multiple opportunities available. This role will be right for you if you are looking for a long term, stable position within a fantastic organisation. Immediate start.
