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Form of workHampshire Property Group is a leading provider of residential and Holiday Park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
BIG4 Nelligen is a haven for holiday makers on the banks of the Clyde River, just 10 minutes’ drive from Batemans Bay. The park is bordered by water on three sides making it a unique location with stunning waterfront views. From cozy and comfortable cabins to spacious and well-equipped sites, including the ever popular safari tents, guests can find the perfect accommodation to suit their preferences.
We are currently seeking an experienced management team to join our team in a full-time opportunity.
Responsibilities of our park management (include but not limited to);
- Oversee the day-to-day operations of the Holiday Park, including accommodations, amenities, and guest services, to ensure a memorable and enjoyable experience for guests.
- Lead and motivate a diverse team of staff, including front desk, housekeeping, maintenance, and recreational activities, fostering a positive work environment and promoting teamwork and collaboration.
- Develop and implement strategies to drive occupancy rates, revenue growth, and guest satisfaction, through effective marketing, sales, and customer service initiatives in conjunction with our Head Office Park Support Teams.
- Ensure compliance with industry regulations, health and safety standards, and company policies and procedures, maintaining a safe and welcoming environment for guests and staff.
- Manage budgetary requirements, including preparing reports for senior management, revenue forecasting, expense control, and financial reporting, to achieve profitability targets and maximize operational efficiency.
- Maintain and enhance the physical appearance and functionality of the Holiday Park, overseeing maintenance and landscaping efforts to uphold high standards of cleanliness, safety, and aesthetics.
- Build and maintain positive relationships with local communities, suppliers, and business partners, contributing to the overall success and reputation of the Holiday Park.
Essential Skills / Qualities:
- Experience in Hospitality Management, Business Administration, or a related field; relevant certifications or qualifications preferred.
- Strong leadership and communication skills, with the ability to inspire and motivate a team to deliver exceptional service and achieve business objectives.
- Excellent organizational and problem-solving abilities, with a customer-focused approach to addressing guest needs and resolving issues effectively.
- Knowledge of industry trends, best practices, and regulatory requirements related to Holiday Park management, including accommodation standards, licensing, and environmental sustainability.
- Proficiency in computer systems and software applications relevant to hospitality operations, including reservation management, point-of-sale, and property management systems.
- Flexibility to work evenings, weekends, and holidays as required, with a dedication to ensuring the smooth operation of the Holiday Park and the satisfaction of our guests.
- Must hold or be willing to undertake a current National Police Check and First Aid Certificate.
The successful candidate will be required to live on-site, with accommodation and utilities provided as part of the salary package.
This role will suit an individual or a management couple.
We thank all applicants in advance for applying however only shortlisted applicants will be contacted for an interview.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
