AddressThis position is part of Intuit Australia's world-class Sales organisation supporting the Small Business & Self-Employed Group (SBSEG). You will be responsible for supporting the success of accounting and bookkeeping firms (collectively ‘advisors’) as they navigate digitisation strategies for their business and their clients. You will do this by selling Intuit’s products that deliver efficiency, automation and modernisation for advisors within their firms and for their clients’ businesses within a defined geographic territory. This is an individual contributor role ideally suited to an experienced seller ever hungry for sales. You will have a background and demonstrated success in phone based selling. Metrics matter, and delivering against licence volume and revenue targets is critical. The role will involve effective account planning in line with the cyclical needs and nuanced modernisation strategies of advisors, mentoring of junior team members, involvement in group projects and principal sales capability that is critical to delivering the success of Intuit Quickbooks Australia.
Intuit is built on customer driven innovation, and has been at it for more than three decades. We don't stand still. As the world evolves, so do we – inventing new solutions to solve important problems, perfecting those solutions, and delighting our customers. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit. We embrace creativity, value rapid, data-backed experimentation, and understand that failure is often a precursor to success. Our employee well-being is fundamental to our culture and our success and “employee first” lies at the heart of our decision-making framework.
Intuit Australia's Sales organisation is a multi-channel organization focused on building customer confidence by providing Accountants and Small Businesses with the tools they need to thrive. Our Partner Managers are expected to understand how Accountants, Bookkeepers and Small Businesses work, the challenges they face, know the Intuit ecosystem of products, tailor solutions and understand the competitor landscape. Our Partner Managers are truly advisor obsessed, and driven to delight with every interaction.
What Success Looks Like
- Participation in projects, working effectively independently and in cross functional teams
- Principal level understanding of sales process and Intuit Sales playbooks
- Junior team members mentored to develop and thrive
- Confident delivery of value within team meetings
- Opportunities for process improvements are driven through execution
- Exceptional customer experience is enabled by strong knowledge of our product suite
- Customer awareness and engagement is driven by an active use of social media and marketing tools
- Successful speaking engagements both internally and externally
- Strong time and territory management capabilities maximise time dedicated to creating value for customers
- Effective and consistent delivery of on-going accurate business forecasting for your territory, including opportunities and risks
- Consistent delivery against licence volume and revenue targets
What you’ll bring to Intuit
- A passion and drive for exceptional customer experience and stretch to achieve revenue goals
- Competent in Salesforce, Tableau, Excel and other sales systems and sales operations processes
- A genuine curiosity for customer needs, deep customer empathy
- Speaking confidence with a direct, compelling style, meaningful for both groups and individuals
- A passion and drive for exceptional customer experience and stretch to achieve revenue goals
- Experience managing customer and a pipeline via CRM, forecasting, and conducting sales analysis to support consistent planning and sales attainment
- Principle level competency in:
- Account planning
- Building Rapport
- Needs-based/consultative selling
- Active listening
- Questioning skills
- Uncovering and influencing decision criteria
- Identifying and alleviating risks / Securing the decision
- Closing the call/meeting
- Managing and influencing customers and partners
- 3+ Years fintech experience with an emphasis on SaaS and financial software sales
- 3+ Years sales experience with a consistent overachievement to assigned targets and sales KPI’s
- Experience with accounting concepts and ability to apply these in all stages of the sales cycle and/or exposure to the accounting industry having sold to accountants and/or bookkeepers
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
