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Form of workJoin Our Team as a Parts and Customer Service Advisor!
Are you passionate about providing exceptional Customer Service and have a knack for problem-solving?
Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you!
We are seeking a dynamic and enthusiastic Parts and Customer Service Advisor to join our team. As a crucial member of our organization, you will be assisting our BMW and MINI customers with their inquiries and needs, providing expert advice, and ensuring their overall satisfaction.
Key Responsibilities:
🛠️ Provide Customer Service by assisting customers with inquiries, orders, and concerns both in person and over the phone.
🔩 Utilize your expertise to advise customers on the best parts solutions for their needs, offering recommendations and alternatives when necessary.
📞 Communicate effectively with both customers and internal teams to ensure a smooth and seamless experience.
💼 Manage parts inventory, ensuring accuracy and availability to meet customer demands.
📝 Keep detailed records of customer interactions, transactions, and inquiries.
Requirements:
- Exceptional interpersonal and communication skills.
- Proven ability to work efficiently in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Previous experience in a Customer Service-related field is preferred.
- Knowledge of automotive parts or related industries is a plus.
Why Join Us?
🌟 Ongoing training and development opportunities to enhance your skills and knowledge.
🌟 Opportunity to work in a collaborative and supportive team environment.
🌟 Competitive compensation package with room for growth and advancement.
🌟 Make a real impact by helping customers solve their problems and find the right solutions.
If you're ready to take your career to the next level and become an integral part of our team, apply now to join us as a Parts and Customer Service Advisor! We can't wait to welcome you aboard!
