Pathways Support Officer

About Seed Foundation Australia:
 

Seed Foundation Australia provides wraparound support for Aboriginal and Torres Strait Islander students, including students from rural and remote communities, providing pathways into higher education and employment.
 

Seed Employment is a Group Training Organisation who specialises in providing Traineeship opportunities to people looking to launch their career in the Health and Community Services industries. Seed Employment operates within Seed Foundation as a Social Enterprise.  All profits from Seed Employment go back into funding the work Seed Foundation Australia delivers. 
 

Through our network we are able to provide a complete wraparound training, employment and support model for our trainees, apprentices and host employers.  

Due to exciting growth within the region, we are currently seeking a motivated, passionate and engaging Pathways Support Officer to join our team in Townsville.
 

About the role:

Seed Foundation Australia currently has an exciting opportunity for a proactive and energetic employment and training support individual to become part of the team as a Pathways Support Officer. This role will be a highly rewarding and unique opportunity supporting First Nations and non Indigenous youth to achieve their education goals and career aspirations. 

The Pathways Support Officer is responsible for ensuring the delivery of quality services which support Seed Foundation Australia and CnG Employment’s clients access pathways into higher education and employment. Client access to and support of sustainable employment opportunities through Seed Employment for people looking to launch their career through traineeships and apprenticeships across the region is a key driver of the Pathways Support Officer role.

Please note that regular travel throughout NQ and FNQ is required in this role.

Key responsibilities associated with the role include:
 

• Providing mentoring and wrap around support to Seed students and trainees within the region;
• Promoting traineeship vacancies to relevant communities and industries through appropriate methods; 
• Assist in the Recruitment of traineeships including induction, undertaking monitoring visits on both a pre-arranged basis as well as on an as needs basis, administration and Communicating regularly – face-to-face wherever possible with all parties;
• Support and mentor Trainees and take appropriate action to resolve work-related issues and refer appropriately for non-work related issues, 
• Regular travel interstate to support and mentor trainees that are not located within Townsville
• Identify and diffuse potential problems relating to work performance, training issues, pay enquiries, absenteeism and any other areas identified by the Host employer or the trainee as being problematic,
• Providing leadership and direction to Schools, Vet coordinators, Host employers and Trainees; 
• Ensuring effective collaboration with other members of Seed’s First Nations Programs team and other staff throughout the Seed and CNG Group;
• Managing database and general administration
• Documenting visits, contacts and compiling reports for management,

Identifying and engaging potential new clients and business through:
 

• Promoting the range of services provided by Seed Foundation and Seed Employment to employers,
• Developing links with schools to promote employment opportunities,
• Effective collaboration with Seed and Seed Employment staff  
• Seeking referrals from existing contacts.
• Connecting with stakeholders through LinkedIn and other social media sources.
• Relationships with existing clients, for example, seeking feedback on service delivery, exploring opportunities to deliver additional services or expand delivery into new parts of the client’s operations.
• Identifying Business Development opportunities with potential customers who are aspiring, start-up or existing business operators
• Represent the organisation at appropriate forums leading towards the promotion of the organisations to either potential trainees or potential Host Employers,
• Establishing partnerships with like-minded community groups and organisations;
   

What you will need to succeed:

Above all, you are passionate about the difference that education and employment pathways can make on individuals and communities. In addition to this, you have experience in:

1. Experience in mentoring and performance management of employees and or students
2. Business Development experience and or ability to engage new potential Employers/Businesses  
3. Currently hold or able to obtain a positive Working with Children Blue Card
4. Current drivers licence and willingness to travel interstate regularly
5. Maintaining high level stakeholder relationships.
6. Strong business development skills.
7. Knowledge and understanding of the IEP, VET Systems, Group Training and JSA
8. Knowledge and understanding of cultural and other issues relevant to Australia's First Peoples
9. Self-motivated
10. Strong attention to detail
11. High-level communication and leadership ability
12. Problem-solving and conflict management skills

If this sounds like you, and you are driven, passionate and motivated to make a real difference, then please apply via Seek (clearly identifying the location you are applying for) and include your confidential CV and Cover Letter. For more information, please email ****@seedfoundationaustralia.com.au.

Closing date for applications is Sunday 3rd March 2024.