AddressPatient Services Assistant Permanent Full Time position Cabrini Malvern & Brighton Hospitals, Elsternwick Womens Mental Health Centre Cabrini offers:
Tax savings - S alary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits
Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading
Hospital located close to public transport with discounted Myki Commuter fares available
Training & support - an excellent opportunity to start your career in the healthcare industry
How you will make an impact The Patient Services Assistant is a busy and exciting role that is often the first point of contact for patients and visitors to Cabrini's hospitals. An integral member of our friendly and professional Patient Services team, the Patient Services Assistant facilitates patient registrations, admissions, and discharges to and from the medical wards, infusion centre, and the emergency department. The Patient Services Assistant is a valuable, frontline role in which people with an exceptional interpersonal manner, caring and empathetic approach to people, and a keen interest in healthcare and private health funding will thrive. The role requires flexibility with availability to work weekend and afternoon/evening shifts. Key responsibilities include:
Creating digital and hard copy patient records
Welcoming, registering and admitting patients to the hospital
Performing Health Fund Eligibility checks for patients
General administration tasks and data entry
Discharging patients, including collecting payment of out-of-pocket costs
What you will bring to the role Successful candidates will be keen learners, proactive, and dedicated to providing professional and caring patient-centred support. You will also have:
Cert IV in Business or Medical Administration or relevant, equivalent working experience (preferred)
Comfortable dealing with patients, clinical staff and external stakeholders such as health funds in a professional and service driven manner
Ability to maintain discretion dealing with sensitive and private patient information
Ability to work efficiently, autonomously, and respectfully within the team
Ability to multi-task in a high workflow environment whilst maintaining attention to detail
IT literacy with experience in the Microsoft suite of products
Capacity to work on a rotating roster that may include shift work to assist in the provision of a 24-hour service
To view the full position description, please click here Enquiries to : Director of Patient Service Vivian Niteros on 0409 792 ***. Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care, and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers and provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation, and growth strategy ensure genuine opportunities for our people to learn, grow and realise their potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested. Please click here to apply.
