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Form of workOur Support Services team is the “heartbeat” of Australia’s first Heart Hospital
The Victorian Heart Hospital is Australia’s first dedicated cardiac hospital providing innovative, holistic patient-centred care for all Victorians. The first of its kind in the Southern Hemisphere and a standalone hospital, housing all on one campus, world-ranking Monash University and the Victorian Heart Institute, it combines world-class clinical care, research, education and training, representing a powerful model of collaboration, innovation and excellence. A multi award winning building, it sets a new international architectural benchmark for cardiac hospital design in a purpose-built state-of-the-art facility with access to landscaped spaces exuding calm and tranquillity, to enhance the patient experience and positively impact clinical outcomes.
Monash Health General Services
Our General Services team at the Victorian Heart Hospital support all areas and includes Patient Services Assistants, Environment Services and Porter teams. Highly customer focused, these talented teams take personal pride in delivering an outstanding service to all stakeholders especially our patients and their families .
Now Hiring Patient Services Assistant
Unique opportunity for Patient Services Assistant to work across all departments at first ever flagship Heart Hospital as well be part of a wider Monash Health Support Services team. Ideal candidate will enjoy working within a committed team and who strives to consistently deliver high quality and efficient cleaning and patient support services.
Key responsibilities include but not limited to:
- Transfer and transport of patients throughout the hospital
- Use of lifting equipment, bed movers and wheelchairs
- Assisting nursing staff as requested
- Transfer and cleaning of ward equipment
- Department/Ward Cleaning
Full Time Ongoing Opportunity Now Available – 76 Hours per fortnight + ADO
Monday to Friday - Hours: 9.30am - 18.00pm
About You
A Support Services professional and experienced Patient Services Assistant you take personal pride in your work and bring out the best in people. You’re currently in hospitality or healthcare and ready to take the next step in your career, work close to home and enjoy work life balance.
To ensure your success in this role, you will have following demonstrated skills, experience and knowledge:
- Certificate III Health Services Assistant (Essential)
- Previous experience as a Patient Services Assistant (Desirable)
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow verbal and written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Good understanding of cleaning methodologies and infection control procedures
- A strong commitment to working effectively as part of a team and autonomously
- A “Can Do” attitude with the capability to problem solve and troubleshoot
- A positive attitude and drive to deliver excellent customer service
- Genuine interest in working with and caring for people
- Flexible approach to working in all areas as required
Monash Health is a great place to work
We recognise the value of equal employment opportunity and are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five iCare values.
Monash Health’s Victorian Heart Hospital featuring:
- World-leading cardiac facility delivering tailored cardiovascular care and specialised lifesaving procedures
- Architecturally designed sustainable building, filled with colour, natural light and space
- Named best health building at the World Architecture Festival 2023
- Winner of INDE Award for best design in the Health and Wellbeing Space 2023
- Victoria’s largest and most comprehensive health service with 25.500 employees
- Inspiring leadership team fostering a high performing talent within a tertiary hospital
- We offer inclusion, equity, opportunity and a workplace where kindness matters
- Career Growth, Salary Packaging options, Health & Wellbeing program, Free flu vaccinations + more
How To Apply
Applications are accepted via the Monash Health online Mercury System (e-recruit).
For information including how to apply and probity check requirements, refer to attached ‘Application Guide’ located under Position Documents
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Respectfully, applications from Recruitment Agencies will not be accepted.
