Payroll Officer

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Accor’s integrated hotel ecosystem is among the most diversified in the sector, consisting of luxury, premium, mid-scale and economy hotel experiences, exclusive lifestyle concepts, entertainment venues, clubs, restaurants & bars, private residences, concierge services and co-working spaces. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world. 
 

Purpose

As our Payroll Officer, you will flourish in a supportive environment, working seamlessly alongside a cohesive team dedicated to delivering exceptional customer service. Collaborating closely with our Payroll Services Manager, you will be at the forefront of managing end-to-end payroll for over 5500 team members across our esteemed hotels in Australia, New Zealand, and Hawaii

We are in search of a seasoned professional who can hit the ground running for an immediate start, assuming this position on a Full-Time, Fixed-Term basis for the duration of 12 months.

Once full training has been completed, there is opportunity for hybrid work arrangements allowing for a mix of office and home-based work to accommodate both organisational and individual requirements

Primary Responsibilities

• Process new starters, maintain employee records, and handle payroll queries with finesse
• Take charge of preparing and processing termination payments to ensure a seamless experience for our team members
• Roll up your sleeves and dive into the fortnightly payroll process, showcasing your meticulous attention to detail
• Lead the charge in month-end reconciliation and reporting, ensuring accuracy and efficiency every step of the way
• Gain valuable exposure to employment legislation and Awards, expanding your knowledge and skills
• Provide expert advice on employment, taxation, and superannuation legislation, making a real impact on our team
• Deliver top-notch customer service by responding to all enquiries in a timely, professional, and friendly manner, ensuring our team members feel supported and valued

Skills and Experience

• Customer service focus, with a genuine desire to support our hotels
• Proven ability to work effectively in a team or service delivery environment
• Previous experience in a fast-paced, deadline-oriented role, particularly in high-volume payroll
• Familiarity with integrated payroll systems like Dayforce HCM, MicrOpay, or Preceda is highly desirable, though not essential
• Working knowledge of Excel is preferred
• Strong attention to detail and problem-solving abilities
• Excellent communication skills, both written and verbal
   

 Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

To view all current opportunities within Accor Apartments & Realty, visit: https://dayforcehcm.com/CandidatePortal/en-AU/accorpacific