A world of opportunity awaits.We are Fonterra, one of the world's largest dairy nutrition companies. Here in Australia, we collect milk from Aussie Farmers across Victoria and Tasmania, and our manufacturing sites turn this into the dairy foods you know and love in our supermarkets, including Perfect Italiano™, Mainland™, Western Star™, and Bega™. We also sell dairy ingredients to many of the world's leading food companies and partner with food services businesses across the country to get dairy foods into chefs' hands.As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in Australia and around the world.As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.About UsWe're on the cusp of something special - something transformational regarding service delivery for Fonterra employees and the careers of those who are part of our People and Culture journey. We've applied fresh thinking, cutting-edge tech, and an unwavering customer service philosophy embracing innovation to unlock People and Culture solutions for our global employees while unlocking impressive career opportunities in the process. We're proud and excited to be changing the game when it comes to people-centric solutions.About the OpportunityWe have an exciting opportunity to join you newly created People Solutions team based in our Richmond office (next door to Victoria Gardens Shopping Centre), where we offer flexible and hybrid work options.Reporting to the People Solutions Lead- Global Markets you will work as part of a team to provide advice, support and solutions to our leaders and team on all people related matters. You will be part of a team who are the first point of contact for all leaders and team members via a purpose-built online platform.In this role you will gain great exposure to a wide range of people matters including general performance management, rewards, performance review, contracts, pay benefits and policy, to enable you to grow and develop your career in HR.Key responsibilities include:
- Provide high-quality first-level advice, guidance and solutions to customers regarding people processes and policies, focusing on self-service and empowering our people leaders.
- Handle and coordinate HR administrative tasks, promptly directing requests to the appropriate channels, and ensuring timely processing.
- Generate and uphold accurate employment documents and contracts, including coordinating with People Leaders.
- Process people changes in our internal systems, including position changes, band adjustments, title changes, and reporting line modifications.
- Tertiary qualifications in Human Resources or a similar field.
- Good experience working in Human Resources within a fast paced, multi-site organisation.
- Understanding of and ability to interpret relevant Industrial Agreements (i.e., EA/ Awards).
- Understanding of employee relations compliance.
- Systems orientated with exposure to cloud-based HR platform advantageous.
- A track record of a 'customer first' and team mentality.
- Ability to take the initiative to think differently and challenge boundaries.
- We offer flexible working to ensure the job gets done whilst being there for life's important moments.
- With a global presence, a world of career opportunities awaits you.
- We support your health and wellbeing with events, discounts on wellbeing products, and employee assistance programs.
- We encourage lifelong learning and will help you develop your skills.
- Enjoy discounted health insurance based on your employment type and location.
- No matter your life stage or choices, we have leave options, including purchasing additional leave, enhanced parental benefits, and long-service leave.