Permanent Administration Assistant

Family owned and operated business, takes pride in customer service and quality. *Dandenong location* Must be highly organised *$60k -$70k + super*

The Company: This industry leader is rapidly emerging as a major player within the HVAC sector! Their dynamic approach and dedication to deliver exceptional service has fueled their growth and success. Consequently, they are now seeking a motivated, resilient and enthusiastic candidate to join their efficient and proactive office
The Role:
Working as an Administrative Assistant, you will be responsible for providing customer service, managing administration processes and assisting in the scheduling and service of work.
The Duties:
Some of your actual responsibilities will include;

• Assist the Scheduler(s) to schedule service requests for installations, maintenance and repairs
• Maintain accurate record of all service jobs, warranty lodging and service, ensuring all entries are recorded accurately
• Administration of emails, lodging warranties, printing orders and general data entry.
• Maintain strong relationships with customers
• Other administration duties as required to support the scheduling team

The Requirements:

• Strong proven experience in a similar role.
• Interest and experience in trade based industries.
• Strong computer skills and aptitude.
• Exceptional attention to detail and ability to multitask effectively.
• Ability to work within a team and autonomously.
• Ability to learn quickly and demonstrative problem solving skills.
• Excellent communication skills.