Personal Loan Assessor

RAC’s vision is for a safer, sustainable, and connected future for Western Australians. For more than 115 years, we’ve worked with our members and the community to create change for the better.RAC Finance (RACF) specialise in market leading finance products and services ranging from Personal Loans, investment notes and property development finance loans.What will you be doing?In your role as Personal Loan Assessor (Personal Finance Consultant), you will be responsible for providing valued services to achieve more for our members through assessing Personal Loan applications. In this decision making role, you will assess loan applications against RAC Finance Credit Policy to make responsible lending decisions within specified timeframes and delegated authority. In addition, you will;Conduct member discussions (inbound/outbound calling) to understand financial information provided on loan applications to support pre-approval or decline decisionsProactively keep members informed of loan progress, outcomes and complete follow up calls to progress loan applications to settlementAnalysing all data and complete necessary credit assessment checks, to ensure an acceptable level of risk, complying with all legislative requirements including the National Credit CodeAchieve credit assessment targets in accordance with credit policy and procedureWhat will you bring to the role?Previous loan assessment experience is required (banking or finance industry experience preferred)Experience in a customer service roleStrong communication skillsSound understanding of the national credit code, responsible lending obligations and Privacy ActWhat we offer youBetter Journeys Begin at RAC. A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth, our culture, and diversity and inclusion for all.Our People are members first. Our people feel valued, respected and recognisedBe empowered to learn – professional career development and training providedRAC recognise the value of flexible workGenerous discounts on home, contents and car insurance plus free roadside assistanceIn-house Health and Wellness programsCommunity Volunteering programAn established Diversity & Inclusion strategyA very active Social Club - join one of the most active social clubs in Perth with over 900 membersSupporting Diversity & Inclusion
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments or would like to note which pronouns you use to fully participate in the application or interview process, please contact our Talent Acquisition Team.If you want to know more please contact Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services) via (08) 9436 4221 or emailPlease note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.#LI-LJ1