Planning Support Officer

Full-time Fixed Term Contract until 28.02.2025
Band 5 Salary from $69,531 – $79,372 per annum, plus superannuation
The role
Reporting to the Manager, Statutory Planning, this role forms a key part of the Statutory Planning Team. The Planning Support Officer (PSO) provides high-level administrative support to Planning Officers and is responsible for a range of tasks. This includes the receipting and filing of a variety of technical correspondence, the advertising of planning permit applications and the processing of third party submissions.
The Statutory Planning team is currently moving through a period of change with the re-imagining of IT systems and the introduction of new elements to the planning assessment framework. Now more than ever, the support of PSOs is required as the team continues to work through a back log of applications.
About you:
The Statutory Planning team is seeking an experienced technical officer who is motivated and able to work effectively in a high-paced and sometimes pressurised environment. Ideally, the preferred candidate will have a good working knowledge of Pathway, CM and Intramaps.
Key Selection Criteria:
Minimum of VCE or equivalent
Possession of excellent word processing skills and working knowledge of relevant software packages
Possession of excellent verbal communication and customer service skills.
Demonstrated experience in a customer service and office administration role including financial (orders) management.
Excellent interpersonal skills consistent with the position description requirements.
Ability to quickly adapt to new situations, show initiative and positively respond to challenges and strive for continuous improvement in service provision.
Experience in a planning administration role.
Good working knowledge of systems and processes applicable to an office environment designed to improve efficiencies and service delivery.
To apply:
This position closes Friday 16th February 2024. Please ensure that you provide a cover letter, current resume, address the key selection criteria as well as complete an application cover sheet.
Contact:
For any additional questions, please contact Connor Perrott, Manager Statutory Planning on 0419 108 257.
The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access. We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.
Job Ref:
CJ000194
Submitted:
31-01-2024
Share