Policy Administrator - 12 Month Contract

We are excited to be recruiting for a Policy Administrator for a leading Australian private health insurance provider, known for crafting personalised plans for members, veterans, and families. This position is highly administrative.

With a commitment to prioritising members, they have a strong member-first ethos. As a tight-knit organisation, they foster a nurturing environment where every individual is valued and empowered. They believe in investing in training and development, ensuring that each team member has the tools and resources to be successful.

What’s in it for you?

• Full time position on a 12-Month Contract basis
• Attractive salary
• Surrey Hills location, 4 mins walk from train station or free off-street parking
• Monday-Friday, 08:30am-4:30pm or 09:00am-5:00pm
• No weekend or evening work
• Hybrid working, 3 days from office, 2 days WFH
• Supportive training environment

About the role. 

This role involves working in a small team within the policy and compliance division of the company. The primary responsibility is to manage the set up of new and existing policies whilst ensuring compliance with all legislative requirements. It is primarily an administrative position.
Some responsibilities of the role include:

• Handling the administration and onboarding process for new policies
• Ensuring the completeness and accuracy of documentation to meet legislative and regulatory standards.
• Communicating with members and external companies via phone and email regarding policies and obtaining any necessary additional documentation.
• Providing ad hoc support to other departments as needed, based on business requirements.
• Conducting reporting and analysis on existing policies
• Preforming administrative tasks related to current policies, such as adding individuals to policies and monitoring policy payments

About you?

• Strong desire to learn and succeed
• Experience of administration working for a private health insurer or within the insurance field.
• Customer focused attitude
• Exceptional written communication skills
• Excellent attention to detail is required to be successful in the role
• Experience of working with Microsoft office applications.

If you are interested in finding out more then please click 'apply now' and for any questions please reach out to Georgina @ SMAART Recruitment on 0431293*** or ********@smaart.com.au
Additional information

• Monday-Friday, 08:30-4:30 or 09:00am-5:00pm
• Full time, 12 Month fixed term contract
• Hybrid working, 3 days from office, 2 days WFH