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SalaryNINEAUTO Porsche Service is seeking a motivated and enthusiastic Service Advisor to join our team on a full-time basis, working Monday to Friday. This position would be ideal for an experienced individual with technical automotive knowledge who is eager to further themselves within the premium automotive segment.
NINEAUTO Pty Ltd, is the largest independent Porsche service provider in Melbourne. At NINEAUTO we’re passionate about Porsches and delivering exceptional customer service. We have a dedicated Porsche workshop facility designed to deliver excellence in servicing, mechanical repairs and detailed diagnostic work for all models of Porsche. We pride ourselves on delivering a highly professional, personal, and cost-effective service to our valued customers.
Responsibilities:
- Being the first point of contact for our customers
- Liaising with the workshop and parts suppliers
- Quoting and invoicing service works and detailed mechanical jobs utilising a sound mechanical knowledge
- Discussing vehicle servicing and repairs with customers in a manner which can be easily understood, and in a way that provides reassurance that NINEAUTO is providing the best mechanical solution based on their requirements.
- Keeping customers up to speed on the servicing and or repair of their vehicle
Requirements for the role will involve the following:
- Previous experience in a similar role
- Excellent communication, numeracy and customer service skills
- Sound automotive technical knowledge
- Willing to go above and beyond to exceed customer expectations
- Ability to handle multiple priorities and organise a busy workload
- Ability to work independently and pro-actively as part of a team
- A high level of care and attention to detail
- Ability to work Monday to Friday 8.00am - 5:30pm (NINEAUTO is closed on the weekend)
- Current Drivers licence
