Practice Manager

Full-Time Practice Manager

Are you an experienced Practice Manager looking for a true leadership role in a unique environment? Do you love people – and animals?

This position represents an opportunity for you to lead by example and harness the strengths of others in a dynamic and fast-paced environment. By supporting two genuine and supportive Practice Owners, you will play a pivotal role in ensuring the seamless and efficient operation of the business. Your collaborative leadership abilities will be showcased as you guide and inspire a team of highly skilled professionals, all of whom are deeply committed to delivering exceptional medical care and services to our valued clients and their beloved pets in our community. Located only 20 minutes from Melbourne CBD in West Footscray, there are many public transport options and onsite parking.

Why should I choose this role?

• You will be supporting the team in our practice and house call side of the business.
• You will be in a genuine leadership position where you can make decisions to guide and support the team in collaboration with the owners.
• No two days will be the same, providing you with variety.
• We provide flexibility, so you gain more work-life balance. (No weekends)
• We provide a balance of working onsite and from home – to allow you time to concentrate and focus when you need it.
• We believe that each team member brings their own unique set of skills to the table, which strengthens the team as a whole.
• As well as being supported by a great team, we also have an external bookkeeper, an accountant, and an external HR consultant. Together, we share knowledge and expertise to support our team.
• You will be provided an allowance for professional development and growth on top of your salary.
• You will receive a salary package of up to $89,000 plus super, subject to qualifications and experience. 
• You will be provided generous staff discounts for your own pets (T & C’s apply)
• Uniform provided.
• Ongoing professional development opportunities on top of your salary.

About You

• You may have prior experience in the veterinary or medical industry, or you may be someone who is excited about applying your high-end skills to this new environment.
• You possess proven business acumen and hold a minimum of an Advanced Diploma in Business Management or a similar qualification (or possess a minimum of 3 years’ experience in a similar role).
• You are a motivator, someone people are drawn to and trust – always leading by example to harness the success, growth, and development of others.
• You have systems knowledge (VetLink will be highly regarded)
• You will have extensive experience in strategy, marketing, and sales development to drive continuous improvement, innovation, and the overall improvement of the practice.
• You have experience training and coaching teams to become the best they can be – with a collaborative, supportive approach.
• You have a genuine love for people – and their much-loved pets.
• You have a solutions-oriented mindset and a strong drive for improvement.
• You thrive in a dynamic work environment where no two days are the same, and you are adept at performing multiple roles.
• Your duties will include HR and business development, among other responsibilities.
• You are proficient in IT and have the ability to learn new systems.
• You possess strong financial acumen and have demonstrated the ability to budget, analyse and present information to the Practice Owners to improve the practice.
• You are passionate about ensuring your team is happy and engaged.
• You are an excellent listener who can collaborate, cooperate, and compromise.
• Your warm, engaging communication style makes you approachable, even during difficult conversations.
• You have experience in coaching and training, particularly in leadership, development, and team building.
• You appreciate receiving regular feedback from your employer to facilitate your growth.
• You possess a great sense of humour that helps maintain team spirit on challenging days.
• You are motivated, focused, passionate, and assertive, but you also know when to ask for help.
• You must have a current driver’s license.

Call Donna at Harmonise HR to learn more about this role and the team and to discuss what you could bring to this unique role.

Alternatively, please apply with your resume and cover letter outlining your experience against the above criteria. 

Donna Morrison

Harmonise HR

0410 848 ***

*****@harmonisehr.com.au