Address
Form of workABOUT THE ROLE:
It’s an exciting time at Kinetic IT! Our professional services team is growing, and we are looking for a ServiceNow Practice Manager to join us as we embark on this exciting journey.
This role is centred on achieving success within the ServiceNow team, for our customers and across the company. It involves fostering team members to reach their fullest potential, facilitating their development, and ensuring they are aligned with suitable opportunities.
KEEN TO GET INVOLVED? YOU’LL JUST NEED SOME OF THE FOLLOWING:
- Experience in managing & leading technical teams.
- Awareness of the ServiceNow ecosystem, the product suites, and the value they provide.
- Ability to cultivate strong customer engagement and relationships.
- Account Management and engagement management experience to grow professional service and service integration offerings.
- Skilled in coordinating sales efforts (such as the development of proposals) among various sales teams, consultants, architects, and delivery teams.
- Capability to ensure operational excellence within the Service Integration capability, adhering to industry standards, compliance requirements, and best practices.
- Exposure to SaaS products, ERP tools, CRM tools.
ADDITIONAL REQUIREMENTS (DESIRABLE):
- ServiceNow Certified System Administrator certification
- ServiceNow Sales Accreditations
- ITIL Foundations
- SIAM Foundations
- Certification in delivery methodologies (Agile, PRINCE2, etc)
Don’t meet every requirement? Don’t worry, we’d still love to hear from you!
At Kinetic IT we value diversity and are actively seeking candidates with varied backgrounds. In selecting the right person for this role, we will consider your skills and experience as well as your personal qualities, attitude and potential for development.
The KINETIC IT DIFFERENCE
- Flexible working, paid parental leave, and other benefits tailored to your individual goals
- Regular fun company and social events – Sundowner, Family Fun Day, Quiz Night and End of Year Party
- Vendor Exam Support, ITIL V4 Training and Communities of Practice groups
- Dedicated professional development reviews every 6 months, with monthly follow ups
- An open and supportive culture where we respect all people and individuals, and everyone has a voice
ABOUT KINETIC IT
We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. As an Australian-owned company, we take a lot of pride in delivering exceptional service that exceeds our customers’ expectations and positively contributing to our industry and community. We hire for the long term and have a strong focus on training and developing our employees. Everyday our amazing 1,300+ crew come to Kinetic IT not just to work but to be challenged, grow and be part of something bigger.
HOW TO APPLY
First, check out our website Kineticit.com.au. If you like what you see then, Click the ‘Apply Now’ button. You can also send your CV direct to on *******@kineticit.com.au and quote OCREQ0025201
