AddressLaunceston Veterinary Clinic is seeking an experienced Practice Manager to join our amazing Veterinary team!!
About Us:
Launceston Veterinary Clinic is a thriving veterinary practice dedicated to providing high-quality care to pets and their owners in a brand-new purpose-built facility. Our team of experienced, compassionate clinical staff works tirelessly to ensure the well-being of every animal that walks through our doors. With a commitment to excellence and a passion for animal welfare, we strive to create a welcoming environment where both pets and their owners feel valued and supported.
Position Overview:
We are currently seeking a skilled and dynamic Veterinary Practice Manager to join our team. The successful candidate will play a pivotal role in the day-to-day operations of the practice, overseeing administrative tasks, managing staff, and ensuring the smooth and efficient running of all aspects of the business.
Responsibilities:
- Oversee the daily operations of the veterinary practice, including scheduling, client communication, inventory management & rostering.
- Manage and lead a team of veterinary nurses, receptionists, and Veterinarians, providing guidance, support, and mentorship as needed.
- Develop your team through performance reviews, recognition rewards, and training/development.
- Ensure compliance with regulatory requirements and maintain high standards of patient care and safety.
- Develop and implement policies and procedures to optimize practice efficiency and workflow.
- Handle client inquiries, complaints, and concerns in a professional and compassionate manner, striving to exceed client expectations at every opportunity.
- Coordinate with veterinarians and other staff to ensure the seamless delivery of veterinary services.
- Monitor financial performance and work closely with the Regional Manager to develop and manage budgets, track expenses, and identify areas for improvement.
- Foster a positive and inclusive work environment that promotes teamwork, collaboration, and employee satisfaction.
About You:
- Proven experience in veterinary practice management or Senior veterinary nursing, with a strong understanding of veterinary operations and industry trends.
- Excellent leadership and communication skills, with the ability to motivate and inspire staff.
- Exceptional organisational abilities and attention to detail.
- Proficiency in veterinary practice management software and other relevant computer programs.
- Strong problem-solving skills and the ability to make sound decisions under pressure.
- A passion for animal welfare and a commitment to providing the highest level of care to patients and clients.
Benefits:
- Competitive salary commensurate with experience
- Continuing education opportunities
- Employee discounts on veterinary services and products
- Enjoy our network of people who thrive on development, wellbeing, growth, and opportunity.
How to Apply:
If you are a motivated and dedicated individual with a passion for veterinary medicine and practice management, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position to Daniel Wiggins (Daniel.wiggins@vetpartners.com.au).
Deadline for Applications:
12th April 2024
We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.
