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SalaryRamsay Psychology and Ramsay Health Plus is a growing national network of Private Practice Psychology and Allied Health clinics and part of Australia's largest Private Healthcare group, Ramsay Health Care.
Our Ramsay Psychology/Ramsay Health Plus Coolangatta has a permanent part-time opportunity for a Practice Manager to join our team, 64 hours per fortnight.
The Opportunity
Within Ramsay Psychology/Ramsay Health Plus, our Practice Managers are pivotal to the success of our clinics and the positive experience for our clients.
This role will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills. Your high organisational capabilities coupled with understanding of medical or allied health practice processes will determine your success in this role.
Key Responsibilities
- Ensuring clients have a positive experience with our practice from their very first phone call
- Helping to drive referrals to the clinic by building relationships with GPs and other healthcare professionals
- Assisting with GP clinic drop ins, lunches, marketing correspondence and event planning
- Diary management, triaging and scheduling of patient appointments
- Accurate maintenance of patient records
- Reception duties
- End of month financial reporting, invoicing and accounts management
- Handling patient enquiries, including website enquiries
- Processing patient accounts - billing, collections and reconciliations
- Other general administrative functions as required
- Knowledge of Medicare and HICAPS systems
- Experience and knowledge of multiple patient management systems and software, Nookal would be advantageous
- Previous experience managing a busy Medical Practice
- Exceptional people skills and self confidence
- Highly organised and able to prioritise
- Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological and allied health services (desirable)
- High attention to detail and accuracy
- Self-motivated with a desire for continued professional development/excellence
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
The Hospital
Ramsay Health Care has grown to become a global hospital group, delivering a range of acute and primary healthcare services from 480 facilities across 11 countries, making it one of the largest and most diverse private healthcare companies in the world. The company employs over 77,000 staff and treats 8.5 million patients throughout its hospitals and primary care clinics.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Sharon Kruger - QLD Regional Manager
E: krugerS@ramsaypsychology.com.au
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at
Advertised: 16 Jan 2024 E. Australia Standard Time
Applications close: 31 Jan 2024 E. Australia Standard Time
