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Form of workA career at Lilli Pilli Dental is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.
As Practice Manager at Lilli Pilli Dental, Caringbah you’ll be benefiting from an experienced practice team, exceptional development and opportunities within the Bupa network to take you as far as you want to go; and that’s just to mention a few.
Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other people management roles that fit the criteria below.
The Heart of the role:
- Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Maintain sterilisation, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively marketing your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff
What you'll bring:
- Previous dental experience desirable but we also welcome applications from successful managers from other industries
- Prior business and people management experience essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen
Benefits of joining the Bupa network:
- Significant Bupa product and service discounts - up to 40% health insurance discount!
- Over 140 practices Australia wide - Move with us!
- Reward and recognition programs
- Well designed and fitted out practices with the latest equipment/technology for great patient care and experience – we are moving to a bigger and better practice very soon!
- Networking opportunities across the business and with peers
- Set remuneration bands with regular performance discussions and remuneration reviews
How to apply:
If you are interested in this opportunity, click now, and 'Apply'.
