Practice Manager

A career at Bupa Dental Geelong South is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers. This is where you come in!As a Practice Manager you’ll be benefiting from an experienced team, exceptional development, and opportunities to take you as far as you want to go; and that’s just to mention a few. Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other leadership roles that fit the criteria below.This opportunity is a permanent full-time role from Monday to Friday. We are conveniently located on High Street and have onsite all-day parking at the rear of the clinic on Thomson Street. We are located close to all the amenities the busy street has to offer including cafes and restaurants! The Heart of the role: Coaching, leading & developing a high performing practice team in a positive environment for both staff and patientsAssist with overall financial performance of the practice in line with the approved budgetMaintain sterilisation, infection control standards and stock controlPatient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accountsGeneral administration including processing payments using EFTPOS & HiCapsProactively marketing your practice to drive patient numbersEffectively manage the recruitment & selection for all practice staffWhat you'll bring: Previous dental experience desirable but we also welcome applications from successful managers from other industriesPrior business and people management experience essentialProven track record of strong organisational skills, administrative and time managementExceptional communication, interpersonal, customer service skills and strong business acumenUnderstanding how to generate income and control costsAble to face into difficult conversations & deal promptly with issues when they ariseComfortable conversing with people from all walks of life, including dentists, patients, and your practice teamExperienced in comprehending and managing the P&L for the practiceExceptional communication, interpersonal, customer service skills and strong business acumenThe ability to communicate proficiently in both English and Mandarin is highly desirable for this roleWhy Bupa Dental Geelong South:Paid parental leaveReward and recognition programs; A fantastic bonus scheme for managers where they can earn up to 20% of their salary if goals are met!Well designed and fitted out practices with the latest equipment/technology for great patient care and experienceNetworking opportunities across the business and with peers – over 140 practices Australia wide!Significant Bupa product and service discounts - up to 40% health insurance discount!Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit- Dental Career Opportunities (bupa.com.au)Apply now, we'll be interviewing as soon as applications are received!How to apply:If you are interested in this opportunity, click now, and 'Apply'. For more information about this role or other opportunities, please send an email to Annyas.Badran@bupa.com.au