Receptionist

Your RoleTo be responsible for providing high standard support and assistance to patients, visitors and caregivers and directing queries accordingly.Assist patients, visitors and general public with enquiries and directions.Receive pre-admission forms, checking health insurance details and notifying patient of any extra charges they may incur.The PositionParticipate in handover between shifts and for wards. Ensure appointments in GroupWise calendar are included.Coordinate telephone calls and messages promptly and professionally.Maintain computer records ensuring accuracy and currency of details, including new born babies.Ensures compliance with mandatory competencies and clinical requirements.Initiates and participates in staff development programs and relevant meetings at both unit and hospital level, e.g. Unit meetings and identified portfolio meetings.Participate in the documentation of Risk Assessments and Standard Operating Procedures for activities that could pose an OHS risk.Caregivers are required to act in accordance with the standards of behaviour outlined in the SJGHC Code of Conduct documentYou will have relevant previous experience in a Medical Receptionist role, preferably in Patient Service. To succeed you will have a high level of computer proficiency, attention to detail and accuracy, excellent customer service, communication and organisational skills and be able to prioritise work requirements and work productively within a team environment. Dictation typing skills is highly regarded. Above all, customer service will be at the core of everything you do committing to and supporting our Mission and Values.We can offer youSalary: $56,585 to $58,212 per annum, plus 11% superannuationHighly competitive salary & conditionsGenerous salary packaging optionsUp to $15,900 on a range of benefits such as mortgage, your rent, or other everyday living expensesUp to $2650 on meal entertainment, holiday accommodation and venue hireAccess to novated leasing to use pre-tax dollars for a car and expenses.A welcoming & supportive cultureFlexible work optionsDiscounts on hospital services & private health insuranceOption to purchase up to two weeks of additional annual leaveDynamic multidisciplinary teamSt John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse. All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 and Influenza in order to fulfil the requirements of the role. For enquiries contact Melanie Brame, Manager - Patient Administration, on (03) 4245 7076. Application closes on 22nd March 2024