AddressAbout Us
Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees. Housed under the banner of Workwear Group, our three iconic brands - KingGee, Hard Yakka and NNT - have been in the business of delivering workwear since the late 1920's.
We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.
We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.
About the Role
As the Process Improvement Business Analyst, you will play a crucial role in identifying and implementing Process Improvements within WWG. Collaborating with stakeholders, you will analyse existing processes, gather requirements, design solutions, and support process changes. Additionally, you will work alongside the Process Improvement lead architect to enhance operational efficiency, reduce costs, improve service quality, increase customer satisfaction, and foster a culture of continuous improvement.
What you’ll be doing
- Conduct detailed analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement and use process mapping and modelling techniques to visualise and understand workflows
- Collaborate with stakeholders, including employees, management, and clients, to gather detailed requirements for Process Improvements facilitating workshops, interviews, and surveys to collect necessary information
- Develop proposals for Process Improvements based on analysis and stakeholder input
- Create detailed process maps, flowcharts and documentation to illustrate new processes and work with technology & digital and other departments to design and implement technology solutions that support Process Improvements
- Assist in the implementation of Process Improvements, ensuring changes are integrated smoothly to existing workflows providing training and support to employees on new processes and systems
- Prepare communication materials and training programs to support change initiatives
- Maintain comprehensive documentation of current and improved processes, including workflows, procedures and policies ensuring documentation is accessible and up to date for all relevant stakeholders
Who we’re looking for
At our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities:
- Strong work ethic and are committed to showing up for a team
- Openness to receive coaching and embrace self reflection and self growth
- Accountability for your actions, and emotions, and actively venture beyond your comfort zone
- Embrace innovation, take calculated risks, and inspire others to think outside the box
- Ability to build meaningful relationships, we prioritise our customers. Balancing commercial goals with customer satisfaction is key
- Ethical standards and demonstrating honesty and integrity in all interactions is fundamental to our team culture.
What we’re looking for
- 4+ experience in business analysis, Process Improvement, or a related field.
- Experience in either clothing, uniforms, apparel or retail would be advantageous
What we offer
- The chance to join a great team of like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.
- Flexible working environment, allowing for work from home day/s each week.
- A competitive salary package and suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
- A tailored career and development plan, plus reward and recognition programs. Whatever your goals we’re here to support you on that journey.
- Our Wellbeing program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.
- We Learn, a dedicated hub for all things learning and development.
We actively work on creating a safe and inclusive environment free of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of “I Belong” and are empowered to bring their whole selves to work.
You can follow us on LinkedIn or see our company careers page for more opportunities https://www.workweargroup.com.au/careers
Thank you for your interest in Workwear Group. Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted.
