Business Improvement Analyst

Business Improvement Analyst

Location:

Victoria, Australia

Employment Type: Permanent Full Time

Description:

• Energy Leader > Sustainable Future
• Flexible working > 2 Days WFH > Choose your office days
• Be part of the energy transition

We're an energised team who is passionate about our customers, strive for operational excellence and a sustainable future for our people and our community.

About the Role

Become an integral part of our team and play a vital role in driving continuous improvement initiatives across the Network Operations and Safety (NO&S) business unit. In this position, you'll have the opportunity to contribute to the Business Improvement Pipeline, focusing on capturing, refining, and progressing improvement opportunities.

As a Business Improvement Analyst, you'll collaborate with stakeholders to provide insightful advice on business unit processes, products, and services. Your expertise will be essential in identifying and assessing improvement opportunities, contributing to our ongoing commitment to excellence.

You will also support the NO&S business planning activities and be an integral part of embedding our Enterprise Process Management capability across AusNet

At AusNet, we're a team of 1,500 employees who service over 1.5 million Victorians. We own and operate three regulated networks: electricity distribution, gas distribution and the state-wide electricity transmission network.

Our communities' energy needs are changing - and we're changing to meet them. So, when you work for us, you're shaping the energy future of Australian communities.

This is a permanent full-time position.

This role will report to the Business Improvement Lead and is based in Southbank, Victoria with occasional travel across various AusNet sites.

What you will deliver

• Contribute to the NO&S Business Improvement Pipeline through ongoing development and management of program initiatives
• Articulate business objectives, processes, and requirements for projects within functional areas
• Prepare and present initiative canvasses/business cases for Program Sponsors and executive stakeholders
• Collaborate with SMEs, lead service designers & digital team to prioritize improvement initiatives
• Analyse and model data/processes to identify improvement opportunities aligned with NO&S objectives
• Support NO&S business planning processes (Quarterly Business Planning)
• Provide system administration activities associated with the Enterprise Process Centre (EPC) application
• Provide coaching and support to a community of process modelers across AusNet
• Build strong relationships with key stakeholders across locations and business functions

What we like about you

• Strategic and process-related advice for business operations
• Problem analysis and presentation of options for decision-making
• Consulting or Energy Sector experience with a value focus
• Agile and adaptive with a structured approach to delivery.
• Relationship development and initiative leadership for successful business outcomes.
• Strong analytical and lateral thinking skills.
• Familiarity with Enterprise Level Business Process Management systems (Enterprise Process Centre, Pro Map, Signavio) and process modelling skills (BPMN 2.0)
• Training or qualification in Continuous Improvement and process methodologies.
• Understanding of quality assurance frameworks and human-centered design thinking.
• Experience with Microsoft SharePoint, Power BI, and Jira Kanban board is a desirable.

Inclusion and Diversity

We are committed to creating a diverse and inclusive workplace, one that fosters belonging, where everyone brings their unique strengths and innovative ideas.

AusNet partners with Work180 and Kinaway to support these diversity pillars and has Employee Network Groups that support Pride and LGBQTIA+, Cultural and Ethnic Awareness, Disability, Working Parents Group, Women's Network and Young Professionals Network.

What we offer at AusNet

• A diverse, inclusive, and supportive team culture who supports you to lead and achieve
• We care about what flexibility means to you and flexible working options are fully supported, to better balance work, personal and family commitments
• A wide range of employee benefits such as income protection, corporate discounts, salary sacrifice options including novated leasing
• Learning culture with ongoing development and career opportunities to enable a career with purpose

Our Ethos

At AusNet you don't need to check every box.

We have key requirements which are important, but we also know that the best candidate may not tick all the boxes so, if you have the experience and capabilities for a portion of the role, Apply Now to join our energised team

Our job ads are working over the Christmas period, but we're not!

As we are entering the Christmas Shutdown period, please note that we won't be monitoring, reviewing or shortlisting until our return in January 2024.

The AusNet Talent Acquisition team wish you a joyful Christmas break, and look forward to connecting in the new year!

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