Process Lead

Job Expectations
A fantastic opportunity at nbn, Australia’s largest infrastructure project, as the Process Lead, reporting to the Senior Manager Process Business Analysis and Process Transformation, where you will join the Business Operations and Program Management team within Networks.
A bit about your role
As the Process Lead, you will Deliver transformational and operational improvement initiatives as required, assisting business product owners to deploy new nbn products and services, and assisting process owners to achieve measurable improvements in process performance.
This role will require you to facilitate improvement workshops and meetings, utilize relevant techniques including lean and human-centred process design, BPMN process mapping, process change impact assessments and preparation of work instructions to assist program and delivery teams in delivering new capabilities and improvements. This role will also require you to support project teams from concept to implementation across the end-to-end delivery lifecycle with agile and enterprise mind set.
A bit about you
The successful candidate will have experience in a Process Improvement position with some Telecommunications experience. In addition, you will ideally have lean Six Sigma / Black Belt experience & certification. You will be a strong communicator with experience leading the process stream of a large technology transformation program. You also demonstrated the ability to work with teams to develop their functional competencies through process improvement. You will be required to cooperate with any actions taken by nbn to provide and maintain a working environment that is safe and without risk.
Life at nbn
To be part of nbn is to be part of something bigger. We are the digital backbone of Australia and more. Leaders. Changemakers. Collaborators. We encourage each other to find new solutions in productive, competitive, and innovative ways—providing access to crucial tools and services for our customers, partners, communities, and the country. Together, we have created Australia’s network—a network made for more.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Take your next steps with nbn
Please note that this is a permanent role and the applications for this role close on Midnight Sunday, 25th February 2024.
Worker Type
Permanent
Time Type
Full time